Citi is a financial services company offering a wide range of products including digital banking, mortgage products, personal loans, small business banking, and credit card offers through Citi Cards. Citi also provides investment services via Citi Personal Wealth Management. Deposit and lending products are available through Citibank, N.A., an FDIC member and equal housing lender. Customers praise Citi for its excellent customer service, highlighting staff like the professional branch manager who went beyond typical hours to assist, and helpful representatives who are kind, patient, and knowledgeable. Overall, Citi is known for its friendly staff and reliable financial services.
Very good customer service. Branch Manager, Paul is very professional, and helped my wife and I open new accounts as a result of our old account being accessed by an on line hacker. He helped us even with the branch past closing time. Very impressed with this service.
October 2023
I came in earlier today. I was offered the 5% savings by a guy named Brian, and he helped me immensely. I feel like many places you go to the tellers are dead, but he was super kind and insightful!
May 2023
Nancy is everything you can hope for in customer service. She’s knowledgeable, patient, kind, and was really helpful when I needed assistance with my accounts.
