The Citi branch in Selden is known for very good and helpful customer service. Staff members are described as nice, professional, kind, patient, and knowledgeable. They go out of their way for customers, offering insightful assistance with accounts and products like the 5% savings. Service is impressive, with staff willing to help even past closing time to resolve issues. The overall feeling is that the tellers and managers provide exceptional and personal support.
I have being going to the selden branch for years Everyone is so nice and helpful. I especially like Diane she always goes out of her way for customers.
February 2024
Very good customer service. Branch Manager, Paul is very professional, and helped my wife and I open new accounts as a result of our old account being accessed by an on line hacker. He helped us even with the branch past closing time. Very impressed with this service.
September 2023
I came in earlier today. I was offered the 5% savings by a guy named Brian, and he helped me immensely. I feel like many places you go to the tellers are dead, but he was super kind and insightful!
