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February 2024 by MATTHEW RIVERA
Very good customer service. Branch Manager, Paul is very professional, and helped my wife and I open new accounts as a result of our old account being accessed by an on line hacker. He helped us even with the branch past closing time. Very impressed with this service.
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September 2023 by Sofiya Issam
I came in earlier today. I was offered the 5% savings by a guy named Brian, and he helped me immensely. I feel like many places you go to the tellers are dead, but he was super kind and insightful!
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May 2023 by Ruben C. (ETERNITY)
The service is excellent thank you
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October 2022 by Family AndinoII
I think these tellers at this bank should help anyone whose on line. Whether theyre black or white OR WHETHER THE TELLER THINKS THE PERSON SPEAKS ENGLISH OR NOT. ALSO THEY MADE ME FEEL LIKE I WAS STEALING MY OWN MONEY. I BEEN BANKING HERE LONGER THEN 10 YEARS.. THE TELLER TRIED TO APOLOGIZE BUT YOU CANT UNDO MAKING SOMEONE FEEL LIKE A THIEF OR COMING OFF RASIST. WHICH IS SURPRISING BECAUSE SELDEN HAS DIFFERENT TYPES OF PEOPLE. GET WITH THE TIMES OR GET A NEW JOB❤❤❤
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September 2022 by Jen Mas
Nancy is everything you can hope for in customer service. She’s knowledgeable, patient, kind, and was really helpful when I needed assistance with my accounts.
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May 2022 by Karen Brajom
Customer service is terrible ! You seat and away for your turn while there is 4 different agents looking at their personal phone and only one of them is working . When I ask if someone else could help me the agent gave me an attitude and said I had to await longer . I felt like that only one agent that was working took longer to help the customer before me in the purpose because I was rushing . In other words … never was treated as bad !
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February 2022 by Grace
Let's just say that I tried opening an account here and the lady who was helping me literally sat there and thought of every way she could to talk me out of it. They made me feel like it wasn't worth it. Customer service should be trying to draw more people in, not do everything they can to convince them that it may not be a good idea. I hope that whoever it was, no longer works there. But you don't forget an experience like that.
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April 2021 by Pretty Rose W/ THORNS
Citibank allowed thousands to be stolen from multiple accounts via fraud zelle. FDIC insured my *ss I had to eat it all. Don’t trust your money with Citibank
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March 2021 by Rashad El Tahrawy
Good service
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February 2020 by Antonino Atl
Excellent please give them a good experience excellent service
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February 2020 by Восточный Тренд
Detra terrible service! rude woman
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December 2018 by Jenn Parr
Witnessed a teller being very rude to an elderly patron, Then was told that they don't have any cashiers checks at this location.. Pretty useless bank if you ask me, Also citibank loves service charges.. Every months be sure to look out for random charges on your account
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June 2018 by Tyler Ann Bencasus
Try answering a phone for one my gosh! Terrible bank never go here!!
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June 2018 by Artie Biz
Awful........ just awful
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November 2017 by Vincent LaGrega
I asked them to spot me 100 bucks until payday. They refused. Not right lol ....jk decent service depends who you get and what day it is, like anything else.
