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August 2023 by Tina S.
I wanted to shop somewhere where there was a large option of protein powder to choose from - what better place than GNC I figured. This place has all WHEY protein powder which I can't even eat and had TWO vegan options.... Absolutely horrible and clearly why retail is in the tubes. Will be purchasing online as normal. So much for trying to find something new.
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September 2022 by Brandon Pierce
Wasted my time coming here; store manager came in 10 minutes late credit card machine didn't work. Store opens way too late anyways. Lost a customer today
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April 2021 by Thomas Cronin
Guy wouldn’t let people into the store which I would understand with COVID-19 but you never have more than 2 people in a store. So I ask him if they have WOKE AF. He looks at a picture of it and tells me no, but I can see it on selves. Tells me again they don’t and tries to sell me C-4 -_- I ask to speak to store owner, tell me he doesn’t have one and he is all that’s there. So you hire on a guy to watch over the place and try to sell product, doesn’t know what product you have, and is rude AF? Lmao never buying GNC again.
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February 2021 by Chris Nieves
Terrible customer service, worst GNC I have ever been too. Been a long time customer of this company and have dealt with such incompetent management. Guy is on his cellphone the whole time while i’m in the store and when u ask for help he tells me to hold on. After 5 minutes of waiting he tells the two pre workouts i’m buying are the same any i would either meanwhile one is 200mg of caffeine the other is 300+ not to mention the citrulline dosages are completely absent in one of them well. I purchase the weaker dosed per workout and when i come to exchange for the stronger one he tells me he doesn’t do that. Meanwhile it’s company policy and on the back of the receipt. Smh never coming here again. Vitamin Shoppe in stony brook is much more knowledgeable and cheaper.
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January 2021 by Sam M.
Everything is locked so you can't look at anything. On top of that everything is in bulk. Nothing was lose.... couldn't buy a protein bar without buying a box. Couldn't buy a energy drink without buying a whole entire case. Guy alway WAS NOT HELPFUL.
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January 2021 by Tyler Perez
Worst GNC I've been to. After the one in smithhaven mall closed, I decided to go here. Worst mistake I've made. He knew nothing about the products and could care less about what I bought. GNC please bring back your Smithhaven Mall location. Everytime I went there the people you had were knowledgeable and informed me on which products are best for me and my workouts. I've been a long time GNC fan, however after how bad the experience was at this location I'm doubting whether I should come back. I usually never write reviews, but with the experience I've had here, it was much needed.
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May 2020 by Odin Son
Guy wouldn’t let people into the store which I would understand with COVID-19 but you never have more than 2 people in a store. So I ask him if they have WOKE AF. He looks at a picture of it and tells me no, but I can see it on selves. Tells me again they don’t and tries to sell me C-4 -_- I ask to speak to store owner, tell me he doesn’t have one and he is all that’s there. So you hire on a guy to watch over the place and try to sell product, doesn’t know what product you have, and is rude AF? Lmao never buying GNC again.
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April 2019 by Alexandra Carlino
Very rude customer service. I called at 730 to see what time they closed he told me 8 and asked me how far away I was, I responded about 5 mins away. He then proceeds to tell me to hurry up because he wants to close. Not the way to make a good first impression. Would give no stars if I could.
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April 2019 by Shellon Bristol
Excellent customer service!!
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November 2018 by Clement Francis
Good place
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November 2018 by Donna Murtagh
It's okay.
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September 2018 by Marti N.
Went here for the first time today and was taken aback by how wonderful the customer service was. The man behind the counter was friendly, knowledgeable, helpful, and funny. Won't be going to any other locations after this experience...it was great!
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September 2018 by Heather F
Drove by it looks great
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June 2018 by Matthew Van Helden
Guy thinks he knows everything which is not helpful despite trying to be helpful
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July 2017 by John Smith
Guy claimed i had to be 27 to buy creatine which is complete bs , went to another location and sold it to me no questions asked, also could not show me valid proof that i had to be 27, claimed he could not complete the transaction becuase of a notice on his screen, but when i asked him to show me he couldnt or wouldnt, would definitley not reccomend this location.
