Petco is a comprehensive pet store dedicated to enhancing the lives of pets, pet parents, and staff. Located at 1100 Middle Country Rd in Selden, it offers a wide selection of brand-name pet nutrition, supplies for dogs, cats, birds, small pets, fish, and reptiles, all at competitive prices. The store is known for its friendly and knowledgeable staff, including professionals in grooming, veterinarian services, and pet care advice. Customers appreciate the helpfulness of the staff, especially in the aquatics and grooming departments. The aquatics team is dedicated, with one customer noting their interest in purchasing critters for a planted aquarium. The grooming services have received mixed reviews; while the staff is professional and caring, some experiences with grooming have been less satisfactory. One customer’s first grooming session for their mini Goldendoodle resulted in an unblended cut that left the dog looking uneven, causing concern and emotional distress. However, the store’s night manager was highly professional, understanding, and offered solutions such as a refund or re-grooming, demonstrating excellent customer service. Many customers value the store's commitment to supporting local businesses over larger online retailers, emphasizing the importance of shopping local to ensure the availability of desired pet items. The store also offers services like pet adoption, Vetco vaccination clinics, and training classes, making it a full-service destination for pet owners. Overall, Petco in Selden is praised for its helpful staff, quality products, and dedication to pet care, despite some minor service hiccups.
I have to sing the praises for Emily the dog trainer. She is awesome and a true pleasure. In two sections I can’t believe the difference in my Stella
June 2025
I spent time speaking with the store manager in the aquatics dept. He seemed very dedicated in his position and I intend to come back for a couple Otocinclus Catfish and some other critters I wanted to add to my planted aquarium. Thank you!
June 2025
Really great experience here especially with the vital care membership, . Rue was super friendly and knowledgeable about all things dogs. Couldn't ask for a better store