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August 2019 by Lisa S.
I have never written a yelp review in my life but I felt this was very important as I want others to know to what happened to me before ever deciding to use the party place of Long Island. I booked a candy buffet with the company back in December 2018 for my October 2019 wedding. I paid a deposit and was given a contract. I called at the end of June to follow up and discuss a few things since my wedding is coming up. The number was not in service and when I went on the website I found out the company had left Long Island and was moving to the west coast ! I emailed a girl named Jen whose email address was on the contract. She never responded to me. I called my bank to dispute the charge for my deposit. I don't understand how a company could do something like that especially without ever notifying their costumer that they were moving. I am out my deposit money and was searching for a candy buffet with a few months left before my wedding . Please think twice about booking with the party place for any event.
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June 2019 by Michele Angermiller
The Candleabra we ordered for my daughter’s Sweet 16 arrived quickly and was so beautiful!! Really made the party special!! Thank you!!
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May 2019 by Sunil Nair
NEVER CONSIDER THIS SELLER. SEE THE REPLY FROM THE SELLER BELOW. VERY RUDE AND INSULTING. This business should close down if you can not do a professional job! Ordered Red color Candelabra for my daughter's sweet 16 and received Pink color. Finish of the product is sub standard. Edges were not finished well at all. This seller is very rude and did not care about the customer satisfaction. AVOID this seller as there are tons of other seller who could do a very professional and better job. THEY WERE RIDICULOUS !!!
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April 2019 by Angela Jockers
We used the party place for my in-laws 40th wedding anniversary and they were amazing! The staff was so helpful and took the extra time to make everything look perfect. We can't recommend them enough! 5 stars
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April 2019 by A Aub
I just picked my order, I was given an order that was unfinished to me. I would not recommend this place to anyone. The owner is rude. I was given an Oscar man with white foam and when I question the owner she tells me that is how it supposed to be. An Oscar man is supposed to be gold not white foam. To add insult to injury I was giving the wrong sign in book. I ordered a sign book with gold trim around it and I was giving a plain white sign in book with black letters when my theme is gold. I would not recommend this place.
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April 2019 by Selena K
I used The Party Place LI for my sisters sweet 16. Linda was really helpful with walking my Mom through the choices. Their work is top notch! Definitely worth the trip to Long Island to see their showroom. Thanks again!
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April 2019 by Samantha O'Connor
I used the party place to plan a party for my parents anniversary. The staff was extremely easy to work with and beyond professional. My parents were so happy with the outcome, and I will definitely be using them again for my next event!
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April 2019 by Alison Johnson
Very helpful, great customer service. So many things to choose from, I love that everything is so easily customized to your event. It was a pleasure working with the party place li. We will be coming back for all of our party needs
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April 2019 by jane k
The did a beautiful job for my daughter's birthday. Would definitely recommend and use them again in the future!
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April 2019 by m wilson
I am rating one star not because of poor workmanship (I thought the letters were fantastic) but because my order did not arrive as I requested. Linda was great in responding to me right away however she appeared to be defensive as I politely explained the issue with the order and asked for a way to make it right.
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April 2019 by Christina Fonte
I used The Party Place LI for my parents 50th anniversary party and was really happy with how everything turned out. They executed my vision perfectly! I just recommended them to my cousin for her wedding and the flower wall was beautiful! A++
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March 2019 by Danielle G.
I would not recommend this company to ANYONE! I ordered several items, spent several hundred dollars. I was very disappointed in the quality of one of the items, it had multiple issues. The response time, the actual response and the overall communications received from the owner was completely unacceptable...defensive, rude and obnoxious. They offered a refund BUT at this point I would rather never deal with them again. So the three tiered OFFCENTERED damaged box will go in the trash. I'll order a new one, from a company who won't say that I'm trying to "use" the box and then send it back.
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January 2019 by Lucy P.
I used this company for my wedding decor and I was beyond happy with the outcome. They paid such attention to detail, definitely go in to see what they have - the store is beautiful
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December 2018 by Karenbeatrice P.
Quality and professionalism! Thats the Party Place LI. They did an AMAZNG job for my daughters Sweet 16. They truly are the pros of parties! Jennifer sat down with us and explained everything. No up-selling. They are honest and fair, and trust me its easy to want everything they create their work is so breathtaking! My daughters name has 11 letters and no one understood what we wanted and or said they couldnt do it. Not Jennifer, she KNOWS her craft. She made a board for my daughter's Sweet 16 that was SPECTACULAR! People at the party were blown away. They did a custom glitter that was BRILLIANT! They went above and beyond. They really listen to what you want and help guide you if/when necessary. This is all they do and they do it 100%. The quality of everything was over the top. Every detail was paid close attention to. We ordered in advance due to the December date of my daughters party and the way they packaged everything was as if they packaged a baby! Everything was in mint condition when we opened it just as the day we picked it up. Glitter was on the items not on the floor. Every piece of "bling" was perfectly intact. Nothing buckled or warped and the items we bought were large and could have easily warped and buckled but The Party Place LI is 100% all about quality. After seeing what our items looked like months after Im sure no one one else uses quality products and pay attention to the workmanship as this company does. Buying on line or picking up in store, either way your going to get top notch quality products at very good prices. They are about the product not the bottom dollar like so many other companies. Nothing is chintsy or flimsy here. They are craftswomen and take pride in their work and it shows. They make sure your happy. We didnt go to our local shop in the Bronx which would have been much easier (besides the fact they couldnt do the name). Instead we rented a car and went to the Party Shop LI for quality and thats what we got. No one can do what these ladies do so beautifully. Thank you Party Place LI for making my daughters the most impressive Sweet 16 ever and don't be surprised if you start getting Bronx customers very soon! You really are the BEST! Thank you!
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November 2018 by L N.
I would not recommend them at all. Terrible customer service and the sign in board that I paid $175 was bubbled and they refused to refund my money. The first board was no good and they asked for a picture of it almost not believing me . I sent it and they replaced it They never asked for it back. . They wanted me to pick up the new one the afternoon before my daughters party and I could not. They then delivered it. Surprisingly the new board also bubbled and could not be used. Of course I asked for a refund. I spent over $1000 and did not have to scam anyone out of money. When I did not get a refund I disputed the board with my credit card. Then I was asked to return it and I did! Now they have the board and my money and probably using it for another customer. . If anyone is scamming it's the party place and Jennifer. I did. Not dispute $500 ! Also what company does this to a customer? They have the sign in board now and my money ! Stay Away ! Since when does a merchant write back and uses customers name. Yelp doesn't ! Very nice!
