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February 2024 by Kevin Coleman
I've been shopping this Home Depot for over 20 years buying from small tools to appliances with great service. This review pains me to write since the associates are phenomenal. However, recently I purchased kitchen cabinets and the representative inadvertently put 6months deferred financing instead of 24 months. I called customer care once I noticed finance charges on my statement and they apologized then reversed the charges. The agent stated she could not take off the remaining 2 month charges at that time but they would come off in the next billing cycle. This did not happen so I've been calling repeatedly and monthly I've been assessed finance charges. I went to Citibank who referred me to the store. The service desk rep said "no problem we have this sometimes" and proceeds to call customer care with me on speaker phone. The agent did not know that and proceeded to say "he calls here every month we can't help him. The other agent should have never done that." They told her I was present and they hung up. The service person called her manager to the desk. I spoke to the manager Amanda who asked me to forward her my information and she would refer it to her finance manager and contact me. That was in November it is now February. I'm only asking that their error is corrected and our finance charges be removed then we could continue our long relationship. The customer should not have to have this much difficulty trying to correct their error.
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February 2024 by Vincent Napoleone
They had what I was looking for
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February 2024 by Joey Lombardo
Good service. A great place place to get tools and materials.
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February 2024 by vinny2058
Good employet
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January 2024 by Patricia Trapasso
I was visiting family in Shirley, NY for the holiday and we were expecting more family for a lunch gathering. My son makes an amazing grilled chicken recipe but realized he wasn't sure if he had enough gas for his BBQ. I drove to Home Depot five minutes away with his empty tank & practically parked inside the Garden Center - hoping out of my car while employees were surprised where I parked. All I said was "Please! We're having family visit for Christmas Eve, they specifically requested grilled chicken but our BBQ doesn't have enough gas!" Without a question, the cashier, whose booth was almost inside my car, jumped into action calling for urgent assistance with gas tanks. Before I could even close my car door, a young man was on his way with a full gas tank. I don't think my car was in the Garden Center more than 4 minutes and I was on my way back home with the gas. The employees were great - sweet, jumped (really jumped!) into action and had my car and I out of the Garden Center lickity split. They are super heros in my book! Home Depot is lucky to have those employees, and if all their employees are trained like this, your visit would be nothing short of amazing.
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January 2024 by Eileen Goldbach
Too big.
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December 2023 by Lisa Kerrigan
Tried twice to meet with someone for countertops in my kitchen. Apparently there’s only one person in that whole store who could help me and twice we had to reschedule. Very disappointed.
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December 2023 by Jennifer Post
Never has anything in stock and damaged faulty stuff on the shelves that prob have been returned a million times. Curbside never works. Good luck getting help in-store or even getting someone on the phone at that. Staff always seems slow moving and unbothered whether busy or not. What a shame bc it’s so convenient. Much rather take the trip to Bellport.
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December 2023 by Majo Murillo
Very bad service for renting equipment. No help at all. People place in a spot where they don't know what they are doing
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November 2023 by Joseph Sturek
Been shopping there since they opened up usually have what you need seems like well stocked store very friendly cashier named Keanu was very helpful said he was new and really cared about his job hold on to this employee
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November 2023 by Kevin Armato
The self check out is always an issue. There is one employee helping 4 self checkout stations at the same time and there are 4 check out stations that don't work or are closed for some strange reason. Shopping in this home depot is always great butnthe check out is horrible.
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October 2023 by Tarra Sams
I'm very satisfied with Home Depot the employees greeted me when i
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October 2023 by George Schultz
When you can find a staff member they are very helpful.
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October 2023 by Nadeem Riaz
Everything at single roof
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September 2023 by Bradley Harrell
For the most part this Home Depot is okay if you need stuff for your home, if you're looking for specialty fasteners like high strength, stainless steel or metric size don't go here. If they do have what you're looking for, it's usually one maybe two in stock if any. To be honest, I prefer the Bellport Home Depot..