“Never been in the store before, just the drive through pickup. All those guys are helpful and load everything. Today I went inside and Troy was so polite, knowledgeable, professional, and helpful. Thanks for making my experience better Troy.”
“Had such a great shopping experience today with Pete!!! He helped me and my mom by lifting a large Blackstone grill (not just the one on the top - she wanted the one that was 3 boxes down). He was so kind, making sure we had the right cart & helping to entertain my daughter. When we checked out, Pete bought my daughter a little stuffed horse that she absolutely loved and then he helped us lift the grill (and of the other stuff we bought) into the car and then took both our carts back for us. We tried to give him a tip and he wouldn't accept it. What an extremely kind, helpful human - he absolutely made our day!”
“Was looking to purchase a certain small parts organizer bin which happened to be up in the overhead by the organizers. Walked the entire store and couldnt find a floor employee until i got over to garden. A nice older gentleman was able to help and led me to Jillian. She was quick to help and get me what i needed. The 5 stars are not for the store but solely on her performance of helping me out.”
“I was looking for a replacement carpet for my RV toy hauler garage floor. Carpet guy wanted over $300 for a special order. Found the perfect, indoor/outdoor carpet for $80 less military discount.
Thanks Lowe's!”
“I ordered 2 oval matte black closet rods after measuring the distance between the walls myself and when they arrived one was a bit short. (They ask you to measure exact distance between the walls and they'll send the correct length rod) Unfortunately I was off by 1/4" (walls are not plumb) and that meant I got the wrong size rod. I called and they told me they would send another rod whatever length I wanted as long as I paid shipping. I thought that was very fair and the new rod arrived 2 days later and fits perfectly.”
“I was there today and couldn't find a cart. Sean was glad to help me find one. I then went inside spent a bundle. Sean then helped me load my truck. Great work thanks”
“Friendly, helpful staff. An item not at the Lowe's I was visiting was at another Lowe's 20 minutes away, the friendly staff told me. Went to the other Lowe's and completed my purchasing. Their prices were less than their competition for the items I needed today. However, they are a slightly longer drive from me. Lowe's wins today :)”
“Had a great experience today at home depot. Stephen in hardware helped me find the last, specially priced, toolset for Father's Day. I'll come back again and again!”