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March 2024 by Daniel V.
Staff is friendly- the lines are ridiculous due to management only keeping on Teller at the counter. *Update, waited 42 minutes just to deposit a check.*
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February 2024 by Patricia Rumph
Terrible Terrible service. Never enough tellers!! If you like long lines and waiting forever this is the place for you !!!Still weeks later waiting on line , one teller, 18 minutes already !!! Terrible
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February 2024 by Luis Guevara
Too long to see customer servive. Waited more than 45 min and only one Rep while other tw are interviewin and 4 different people waiting. Thats Not Good Business
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December 2023 by Jon J.
The staff is very unprofessional. A woman behind the desk was so unprofessional. I had to report her to her superiors. I only banked there because it is close to my home
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November 2023 by Janette F.
i came in today to open a new account and i saw a couple reviews on the waiting time being extremely long and .. they are true . i waited for 30 minutes while i watched the employees talk with each other , no one seemed busy but i waited anyway . after 45 minutes i left . Went to another bank and they at least told me to wait for a couple minutes and got help opening my account within 5 minutes . horrible service at td .
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October 2023 by Austin Quadros
Worked at this TD bank for a short while, those who are complaining about minute details need to learn the basics of banking and policies. The employees dont make up rules on the spot, they only follow them. The store manager Cindy is courteous with everyone that walks in, so is Tina and Doshini. Stop expecting them to work like machines and work with them,instead of throwing childish tantrums.
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August 2023 by Surendra Patil
This location is a worst location I have a business account the lady front counter said I need call to get changed when no one picks up call she said you have to keep call until response and she said we have a less staff and much more excuses for doing not job!Management should focus on it
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August 2023 by Jon Jozaitis
Incompetence I'm bad customer service only reason I use them is because they're nearby.
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July 2023 by Diana Rowe
Not recommended. Horrible customer service, employees harass by calling and hanging up on us. Worst of all is that this location is robbed so often we don’t even want to go in to close our accounts! Be careful.
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June 2023 by Christina Torres
I visited the drive thru in the afternoon. There was no line and I was able to get fast assistance as soon as I drove up. I haven’t been inside, so I’m not sure what it’s like in there.
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May 2023 by Chuck Norris
Place is dirty. Atms never work, westhampton branch is night and day difference. Td as a whole is pretty bad though.
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May 2023 by Kimberly Francis
If I could I would give them zero starsThey rude and nasty to people I just don’t understand
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April 2023 by Beauty Beast
Terrible branch. The oriental manager is very out of place with the way she handles situations. They need to do better on every level
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December 2022 by Lebanon Levi
Wow People reviewing are funny. It isn’t the banks job to manage your money. It’s yours. The app is pretty crystal clear. Why post bad reviews because you’re not on top of your own finances?to the people complaining of attitudes: Attitdues didn’t make you broke or manage your money poorly. Is that what you complainers state, that the day you were given an article is the day you tanked and lost all your money, or made a late payment, or were over drafted?Use your banking app and check it frequently. The world needs less whining and victim self- identifying and more responsibility. Leave the tellers alone lol, fix your finances first then complain about attitudes after. :)
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November 2022 by Phill Coreas
The bank tellers here are racist, to the point that I had to call the police myself because I knew they were going to call them anyways, I written a formal complaint to corporate in regards to an incident that occurred in which they wouldn’t cash my check even with two forms of ID provided. My license and Bank of America card. I went to the Patchogue location shortly after and they cashed my check with no problem. This happened twice, not once but twice. Do not come here if you are part of the minority.
