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February 2024 by Josh Kramer
Simply Installs fully replaced our whole home heating system. We had our boiler removed and replaced with 2 mini-splits on the main level, and a vented unit in our attic.Since the installation, we've had many problems. They neglected to apply for a permit with the town, so now 9 months after installation I'm trying to get the town to sign off on the project. The main level mini-splits consistently keep the house 3-4 degrees warmer than the temperature we set, and there's no way to set a schedule on them to reduce the temperature at night. This is a very basic feature of heat systems that is missing on the units we were sold.We also were told that our basement would be fine without supplemental heat. The boiler used to be in the basement generating heat, but now there's nothing down there warming up the space. After being reassured it would be fine, the basement has been in the low 40s despite running a space heater every few days. We've been worried all winter about our basement pipes freezing.The installation job was tidy and well done, but I was disappointed at the administrative side of the project, as well as the process of advising us what system would be best for us.
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February 2024 by Brett Burt
Excellent work done in a timely manner and equipment made the difference that I was looking for a joyful experience from start to finish
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January 2024 by Maria Carlo
Simply Installs is the company to call if you want high-quality, reliable, and professional service. They replaced our gas furnace with a central air-source heat pump system that we love. Throughout the entire process, Mike Cisco was always available for questions, and the team of young professionals who installed the system worked until late evening on day three to finish the job. The heat pump provides a nice even heat and does a much better job heating the upstairs (we have a two-story, 1400 sq.ft. home). It is even a bit quieter than the gas furnace. Not only have we significantly lowered our carbon footprint (our electric supply comes from renewable sources too), but we are also enjoying a warmer home and we look forward to AC in the summer! We highly recommend Simply Installs and a central air-source heat pump system. It is well worth the investment.
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December 2023 by debbie doxsey
Alex and Dan from Simply Installs did a fabulous job installing and explaining my heat pump. Very professional and considerate. Great job. Thanks guys Deb Doxsey
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December 2023 by Chris
Great experience from the beginning to the end! We had heat pumps installed and Daniel took the time to discuss the plan and answer my questions. The price they gave was reasonable compared to quoted I received from other companies. The installers, Aiden and Aiden showed up on the schedule day and were very nice and professional. They did an amazing job and went the extra step to make sure everything was to my liking.The units were just installed so I don't have any comments on the maintenance yet. But I'll update this post if I need to call them back for maintenance.
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November 2023 by Kathy Elsey
Simply Installs replaced my gas hot water heater with a heat pump water heater and also my furnace this summer. They also put in foam insulation. I was very impressed with how quickly they responded and how extremely polite and professional the men that did the work were. My main contact was Jeff Anthony and he went above and beyond to ensure that everything was being done on schedule. I'm very happy with all that they did and would definitely recommend them to anyone looking to get a quality, professional job done.
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September 2023 by Courtney Roby
Simply Installs was recommended to me for a heat pump mini-split system after a different company I originally contracted with was unable to get equipment or perform the installation even after seven months of waiting. Imagine my surprise when Simply Installs got an estimate (based on a thorough inspection of my home) done within a few days, and a couple of weeks later Seamus and Aidan were at my house to install the heat pumps!Everyone I talked to was super responsive and professional, and very kindly answered even the stupidest questions I managed to come up with. Seamus and Aidan were fantastic - prompt, polite, detail-oriented and incredibly hardworking. I saw another review saying that they were impressed by how energetic Seamus and Aidan were even on the 80-something degree days, and I had the same experience.The finished installation looks great (the outdoor units are not just mounted on a rack but also on a concrete pad set onto drainage rock), everything is very solidly mounted, and I love having the heat pumps. I would absolutely recommend Simply Installs to anyone thinking about getting heat pumps. Thanks so much for a great experience!
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August 2023 by Brad Anderson
I just had an install done in my home .Shamus and Aiden,sorry for my spelling, are the most kind ,efficient workers you can find .It had to be 80degrees everyda, no complaints, just did a great job. These two are a great team and should be applauded for their dedication to your company. Good luck guys in your future,I couldn't be happier for them
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July 2023 by Rick Murphy
Shamus and Adan installed a water heater. Very professional, courteous and friendly. Highly recommend Siĺmpy Installs!
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June 2023 by Annette Holahan
I am very pleased with our experience with Simply Installs. We had mini split heat pumps and a water heater installed. From start to finish, everyone we worked with were so polite, professional, and hard-working. They were extremely patient and prompt in answering all of our questions in order to help us make a decision to install the mini splits. Once we decided to go ahead with the project, the parts were ordered and available very quickly. Scheduling was a snap as they worked around our schedule to find a good week for us. Once the installation began, I couldn't have asked for a better set of workers in our house. I was impressed with their knowledge and ability to problem solve. They explained everything thoroughly and patiently answered all of our questions. They were careful to not leave any mess behind as they worked and cleaned up completely at the end of each day. I am delighted with the end result and would highly recommend Simply Installs!Services: Heating system installation
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May 2023 by sandra collins
I can’t say enough about the team at Simply Installs. They were professional, knowledgeable and a great price. I would highly recommend! Thank you Dave, Aidan, Seamus and Daniel. Great Job!-SandyService: Install AC
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April 2023 by Schmitt Happens
Quick, efficient, knowledgeable from start to finish. Highly recommend.
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March 2023 by Caleb Gordon
Simply Install was great to work with. They were referred to us through a few different friends and professional establishments. Their staff were professional, personable, and responsive. Their work was professional, efficient and on time.The new heat pump system they install has been a game changer in the comfort of our home. The system works great, was affordable, and fits well in our home.I would recommend Simply Install to anyone looking to get a new heating system installed or repaired in their home!Service: Heating system installation
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March 2023 by David Kay
Simply Installs is one of the relatively few businesses in our area that already has strong experience selecting/sizing/installing heat pump systems and is also on top of the various and changing government rebate/incentive programs associated with heat pumps. A couple of years ago they installed a heat pump/minisplilt system which we now use to heat our home in winter (gas backup) and cool our bedroom on very hot summer days. This is working well. We did have one operational problem some months after installation which Simply Installs corrected promptly when notified. Last month we had them replace a failing gas fired water heater with a new electric heat pump water heater. This has been a very positive experience to date.
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March 2023 by Deborah Rifkin
Simply Installs designed and installed a new heat pump heating system in my older home. I had 6 different businesses come to my home to provide estimates. By far, Simply Installs did the most thorough inspection of my home and their proposed system took into account not only the needs of my house but also my stated goals for the system. Because I had many questions and like to be thorough, there were many back-and-forth conversations through the bidding process, both by phone and email. Simply Installs always responded in a timely and professional manner. I've been using my new system for three months now and I'm very happy with it. After the initial installation, there were a couple tweaks that needed to happen, and they worked with my schedule, and fixed all of my concerns. I think any retrofit of a heating system would have some tweaks. I was pleased with their responsiveness and the quality of their work. I would recommend them highly to my friends and family.Service: Heating system installation