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January 2024 by Ron Forehand
Oil change/tire rotation:I called and got a same day appointment, which was great! They changed my oil and rotated my tires. Additionally, they made a recommendation for some work that needs to be done on my next visit. Very helpful, as usual.
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January 2024 by Daniel Jackson
Great place, great service!
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January 2024 by Mrigaa Sethi
Great experience! I had a broken strut and the staff at Fred’s took great care of me: drove me home after I dropped off my car, called me after diagnostics with cost estimates for replacements and rechecked the alignment to be safe, prepared documents for my insurance and even dropped my car back off since some staff members were going this way. No surprises, lots of transparent communication. Thank you, Mike!
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December 2023 by Eric Morse
We started using Fred's a few years ago for our small company fleet, and we have been extremely happy with them. Mike has always been very accommodating, squeezing us in and getting us out as fast as possible. They even installed catalytic converter shields that we had purchased onto our work vans.
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November 2023 by Lou Basilone
Great customer serviceFred’s team always comesThrough. I usually deal with Bill who always make certain that I am Satisfied. Thanks for making sure I stay safe on the road. They also detailed my car for a reasonable price and did a great job!!!-Lou
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October 2023 by Frankie
First time taking my car for service at this Auto Repair Shop. They were very professional and more important. They were "honest" with their diagnoses and pricing.
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September 2023 by Fede Molas
These guys are the greatest, customer service is above and beyond, always trying to accommodate to your schedule.
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September 2023 by Rocco Mastrogiacomo
My wife and I recently moved to the shrub oak area, finding Fred’s auto repair has been a load off our mind! The whole staff are welcoming, honest, fair and most importantly, GREAT MECHANICS! If you’ve had trouble in the past with reliable auto repairs, go to Fred’s so you won’t have to worry about it agin.
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August 2023 by Paul DeSilva
Fred's auto Repair is the type of auto repair shop everyone deserves. They are honest, professional and work in a very timely fashion. Plus their car wash and detailing is amazing. We service all of our vehicles there and always recommend them to our friends and family.
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August 2023 by Daniel Asis
I had new tires installed from Tire Rack at this location. The tires arrived around noon and they were able to get me back out the door including an alignment diagnostic, correction and install of the new tires before 3PM if not earlier. Unfortunately I noted damage on my vehicle, but the team on site was very patient and accommodating regarding reviewing footage with me. They proactively reached out the following morning and allocated time to review on site footage. We discovered that this damage occurred prior to bringing my vehicle on site.Kudos to the team on their patience and quick install. I offered to buy the team lunch for the inconvenience but they declined.Fully stocked with coffee, free wi-fi, and chargers available for iPhone and USB.Services: Tires
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July 2023 by Mary Ann Policastro
Professional, friendly and so knowledgeable! All staff truly care about all customers! Repairs in such a timely manner. An outstanding establishment!
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July 2023 by cali dedvukaj
Their transparency, fair pricing, and commitment to customer satisfaction made it a truly reliable and trustworthy shop for all car repair needs.
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April 2023 by Barbara Isole
They were kind, quick and didn't gouge me. As a female that's huge!
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April 2023 by Amy B.
I really really wanted to give this place a fair chance so I bought my car here 4 times. The owner is so friendly and helpful, but the actual mechanics that worked on my car did horrible jobs. A bad alternator was installed which resulted in a completely dead battery mid trip on the Taconic - thank God I was not hit as I rolled onto an exit shoulder. When I found out that I was being charged for the replacement battery, I had a meltdown (because why should I pay for a new battery that was only shorted out because of a faulty alternator that I spent $1,000's on). The owner agreed and removed the charge. Around a week later, while driving around town, my car again starts to shake and almost shut down. (It's a fairly new SUV) not some old piece of junk. So it gets serviced AGAIN. I pick up the car, drive it 5 minutes home and when I go to make a quick run an hour later, my car has a hard time starting up. It got progressively worse. It's so bad that I took my car to a NEW mechanic and they can't fix, nor diagnose the problem. My car is in the worst condition currently, to the point where I'm scared to drive it. Is it because I'm a woman? Is it because of how I look? I have no idea. I DO know that there are few things in life that I regret. One of them is bringing my car here almost a year ago.Go to Mohegan Auto - cheaper, more flexible and the mechanics are definitely more knowledgeable.
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March 2023 by Danica Rose-Casey
Had a series of unfortunate events with our tires. The team at Fred’s was Mmmm mere extremely helpful and reasonable. They were very easy to work with.
