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November 2024 by Rachel Van Ness
I live in an apartment complex and I had a package arrive today in my mailbox, but I went to check the mail and it wasn’t there. I contacted the post office and was put in touch with Debbie. I explained my situation to her and she said that she would come right over and check out what was going on. I was under the impression that my package was stolen, but eventually realized that it was simply placed in the wrong mailbox. Thanks to Debbie and her amazing above and beyond customer service we were able to locate my package - and my day was saved!!!
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December 2023 by Christy P
Although we have an oversized mail box and an additional package box that any adult would comfortably fit into. This post office can not deliver packages to our house and instead we have to take time out of our day and go pick up packages at the office. I see this as a waste of my time and the time of the employees of USPS.
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October 2023 by Teresa Goulette
A LOT OF MY MAIL NEVER MAKES IT TO MY MAILBOX
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March 2023 by Jordan Byrnes
Rude dude at the counter today. ? miss the gray haired lady, she's lowkey ? with peeps.
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July 2022 by Us C.
The USPS, all, not just Sidney NY have implemented a policy that they will not deliver packages/mail to any address that requires the driver to put the vehicle in reverse. I don't think they should be able to call themselves a delivery service. No other delivery service such as , UPS, FedEx, DHL, etc has such a ridiculous policy. We pay to have packages delivered to our homes, not to the nearest post office. Kinda defeats the purpose doesn't it?
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June 2022 by Genevieve Healy
USPS employee, Autumn in the Sidney NY office was pleasant & not only efficient, but very honest. She returned $40 I had mistakenly given her. Inspiring experience
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October 2021 by Lion Lover228
Everyone has problems I mean Everyone this postoffice is a great office all you have to do is be patient SO GIVE THEM A BREAK AND LEARN TO LOVE YOUR NEIGHBOR
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March 2021 by Sam L
They always deliver amazingly and I appreciate their determination to deliver during bad weather conditions. Thank you for all you do each day! We love our mail carriers.
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January 2021 by Anthony Figueroa
This post office is probably the most unreliable post office I've ever dealt with. My packages get delivered to other people or they get lost in transit from the actual post office to my house. The carrier is rude and lazy. she does not like to get out of her car to put mail in the box and avoids bringing packages I do receive to my porch. If you have packages coming to you then you're better off picking them up at the post office which may be safer. The customer service at the post office is very friendly.
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June 2020 by David Bame Jr.
As far as any kind of delivery service is concerned, I have found them to be unreliable, but I remain hopeful that they improve in the future.Update: At least when I went to the actual post office to get my most recent undelivered pkg. I got good service.
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May 2020 by sT pI
Package delivery always has to be rescheduled before an attempt of delivery is made. Even with a scheduled "redelivery" packages may or may not get delivered on that day scheduled. The fact that I have to reschedule every time before an delivery attempt is made is NOT what I pay for (1-day shipping) and always causes my packages to be late. Customer service is also terrible and there are other carriers that do a much better job both in delivery and customer service .
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September 2019 by john gelety
always very professional with great service thank you
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September 2019 by Kevin Jones
They leave for lunch early and show back up late. They always have an attitude as well...
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November 2018 by CHIEFMONOBOBO .
They leave for lunch early and show back up late. They always have an attitude as well...
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October 2018 by Christine
This is really starting to get on our nerves now when we pay for shipping to get here in two days and it'll say it will be here and it's never here, on tracking it says they will leave a note but they never do and we never get our mail on time, it'll be days later. There's no point in paying extra for shipping anymore since apparently they can't do their damn job.