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“I was caught off guard when I walked in for the first time. The counter was full of opened packages and items all over the floor. I was thinking oh no, my stuff is never going to get returned. I was told it was returned, but still haven’t seen my money. Seemed very unorganized, but the staff was kind.”
Mailbox Centers
Mailbox Centers
“Morgan went above and beyond in several ways. I was returning an Amazon package and she helped me in securing the package, helped me in finding the correct procedures but most important, I left my phone at the store. When I went back she had secured the phone in a drawer out of site and access should she not be at the front desk. Her demeanor was highly professional and never once made me feel less than a valued customer. She is a tremendous asset to UPS and I hope she is working on my next trip to the Skaneateles, NY UPS store.”