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January 2024 by Turnell
Courteous and checked in with me any future needs.
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December 2023 by Jeremy Attie
I had a fabulous experience at Benz Express. Joseph walked me through the service schedule and the shop’s service philosophy. He spent a lot of time answering my questions and learning the maintenance history of my car. He called me twice during the day (at exactly the times he said he would) to keep me updated on the service. Then, when I picked up the car, he offered to go out for a ride with me in the car to ensure that it drove to my satisfaction. I cannot imagine what he could have done to improve the service experience. Bravo! I will be back for my next maintenance.
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December 2023 by Pattyann Oloughlin
Absolutely ? Professional.Mercades Benz Dealershit Can't Even Come Close To This Shop!! Pricing is Amazing!! Work Ethic, Knowledge of Mecedes Benz & IT only Took 1Day!! He went even farther when I asked him to check my foglights & parking lights ?. I took the car for test drive & boy, it runs brand new again. 1999 SL 500 AMG 2 Door. 77,0000 original miles.I already made plans to go back for some minor repair. What A Huge Blessing ?. The owner & his employees are so professional . So Happy. Thank you kindly Sam For Your Professionalism. I will be back!!. Respectfully,Pattyann.
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September 2023 by Elvis Hasanaj
True professionals! Very experienced guys always trust them with my cars. Highly recommend them.
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July 2023 by Rachel Sun
Joe will give you the same professional knowledge and experience as the MB dealership because he used to work at the best MB dealership. He took the time to explain the issue and did a drive demo after the repair. You will know a lot more about your car after visiting Benz Express. Much more reasonably priced than dealership, great diagnostic skills and experience, personable service, and professional work. This is a go-to shop you can trust and will recommend to my friends without a doubt.Service: Steering & suspension repair
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March 2023 by Paul Antonucci
Very knowledgeable and reasonable. I finally found a place to bring my Mercedes for service. Good people.Services: Steering & suspension repair
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February 2023 by Herman S
If you need any type of auto repair or maintenance Benz Express is the place to have it done! The mechanics have vast amounts of experience having worked at the finest Benz dealerships in the Metro area! They are highly qualified and certified to not only work on all German car makers, but can repair other models as well. Benz Express is the only place I would recommend for expert care and reasonably priced professional service!!!Services: General repairs & maintenance
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February 2023 by Christopher Tarpey
Fuel lines needed to be replaced. Dropped at off on Monday at 9:30, given estimate by 2:00 and picked them car up on Tuesday at 11:15, fixed.Would highly recommend!!!
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January 2023 by Julian Higgins
The guys over at Benz Express were excellent. They helped me diagnose and understand the issues with my MB and break down the costs for the repairs. When I opted to have the repairs completed around 3pm in person, the car was ready for pickup at 10am the next morning. I was shocked, but this seems to be their normal practice. Highly recommend.Service: Steering & suspension repair
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January 2023 by Dylan Waller
Joseph @ Benz Express fit me in in a pinch, diagnosed my issue, and we made a plan to get the necessary repairs completed. I was given an estimate promptly and was extremely satisfied with the quality of work, along with the timely manner of which it was completed. My new thermostat on my 2011 C300 works perfectly!Services: General repairs & maintenance
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December 2022 by Mario Reyes
Great, profesional, repair shop right in Sleepy Hollow. I worked with Sammy who was great, answered my question and always has solutions to my car problems.Services: Auto brake repair
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December 2022 by PauL Janos
I had my car towed there Monday they gave me an estimate and said the car would be ready Thursday. Monday afternoon they called and said they found a part that was less expensive than what they originally thought and the car was finished Monday.These guys are great. I am so happy that I found a reasonable and honest mechanic second best to winning the lottery!PJ
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November 2022 by Dmitri Morgounovski
In my experience, finding an auto repair shop is not as simple as it sounds. After all, it’s only after the complete experience you would decide if the expectation you had were actually met.A panoramic roof on my MB C300 jammed and would not operate. Once I came across Benz Express reviews and looked at their website, I made a call and scheduled an appointment to diagnose the problem. This shop specializes on Mercedes Benz vehicles and they had experience with this issue. Aside from the repair estimate, they explained the repair process and provided answers to my questions in great detail. The appointment to make the repairs was scheduled for the following week to allow time for parts delivery and to set aside the time needed for this labor intensive job.The repairs were done as promised and to my complete satisfaction.I am very pleased with this business and their friendly and experienced mechanics. I will definitely take my C300 to Benz Express for maintenance and service from now on.Service: Auto sunroof glass replacement
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November 2022 by Michelle Kleva
The guys at Benz Express are the best! I truly appreciate all the effort, assistance, and patience they had. I have been searching for a Mercedes Benz part for months now. No other mechanic -OR- dealership could get me a new part or a salvaged part. I have been without a car for over 2 months, and these guys saved the day! They got me a OEM/Mercedes-made part and were kind enough to hold it for me.Whether you have a used or brand new Mercedes - I would highly recommend taking your car here over any other place including dealerships !! They are honest and helpful, which is more than I could say for my experiences with Mercedes dealerships / MBUSA. The cost of the work was half the cost. I am always skeptical of mechanics, but these guys are legit !
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October 2022 by Andrew Ahambers
Paska (Benz Express) the best! I’ve been going there for years. I’ve recommended quite a few of my families and friends who still uses their services today. I’ve known Paska and Sammy very well. Very honest mechanics that you don’t have to worry about , if you’re being ripped off like other mechanics. In fact, Paska gives exact breakdowns of parts, labor and work with his customers best as he can. Great guy!! Highly recommended!Services: Steering & suspension repair