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February 2023 by Steven Oshry
We recently used Elegant Limo for a trip to JFK airport in January 2023. Jerry was punctual and very friendly. We needed him at 5:30 AM the day after New Year's Day and he was ready. On our return trip the baggage was delayed by over an hour which means we kept him waiting outside. He did not complain at all and show no signs of impatience. He has my highest recommendation. Please ignore the review which states he does not accept credit cards. We paid by credit card. I will use Jerry and Elegant Limo for every trip in the future.
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October 2022 by Robert Craig
Spoke to Jerry and he was very personable and professional on the phone. I needed a ride from Tarrytown to JFK for 6 people and our luggage. The rate I was given was very reasonable and it included tolls. Jerry arrived a few minutes early and patiently waited for everyone in the group to arrive. He helped load the luggage and, shortly after driving away, he had no problem turning around so one in the group could pick up something she left at home. The ride to JFK was bumper-to-bumper yet Jerry was calm and pleasant to talk to. The suburban was very clean and quite comfortable. We were dropped off at the terminal and Jerry unloaded the luggage. We booked a return ride for 8 days later and Jerry was patiently waiting for us at the terminal. We had another pleasant conversation and arrived home safely. I highly recommend Jerry and Elegant Car & Limo. His rates are reasonable and he's a very reliable and pleasant person.
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October 2022 by Tiffany Sanchez
Had to catch a flight from Newark when my Uber ride canceled last minute and Elegant did not disappoint. My driver Jerry got me there on time for my flight! He was very accommodating with my short notice trip and even had waters and charging cables for my ride. Overall great experience and would recommend.
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October 2022 by Emma Sanchez
My mother and I had called Elegant Car Service last minute to book a trip to the airport . Our drivers name was Jerry. He made both my mom and i feel comfortable. The car was spacious, clean and one thing i liked was that he offered water bottles for guest. He got both my mother and I there safely and with extra time to spare . I would highly recommend, deff ask for Jerry!
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October 2022 by Kraayyz O.
Very clean and comfortable ride every time I chose elegant. They are always on time & get you to your destination as fast and as comfortable as possible. The drivers are very professional and knowledgeable of different routes when it comes to beating traffic which is a must when you’re in a rush to the airport. I have used elegant for about 3 years now and will continue to chose them every time.
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October 2022 by Magui Ochoa
Recently booked a trip to the airport to travel for the holidays. My driver, Jerry, arrived on time and got me to the airport with time to spare. Super professional, clean, offered me water and phone charger, and a great driver overall, 100% recommend!!
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October 2022 by Jessica Minchala
I highly recommend their car service. I have been using them for a long time and my experience is always excellent. Very clean car, spacious, and the driver is always very accommodating. 10/10!
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October 2018 by Alison Hillhouse
I have been using elegant for a while and have had a good experience. Nice drivers who are on time!
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August 2018 by Misbah M.
I booked this cab service from Tarryhouse to airport and when called they said they accepted credit card and when I reached airport driver demanded cash and said he won't accept credit card. I have to give all the cash I had to the driver. They have cheated a traveler so be CAREFUL when u request service from Elegant car & Limo service.
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October 2016 by Jack Man
BEWARE!! They don't accept credit cards and they refuse to give out a receipt. They also don't run the meter once you're in the car - they just give you random prices that do not correlate to the actual distance or time traveled. Very shady service. One of the worst taxi experiences in my life.
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June 2016 by Jack M.
They don't run the meter and just quote you completely random prices that are NOT at all what they should be based on the distance and time. They don't accept credit cards and say they accept cash only. They also refuse to provide you with a receipt. One of the worst car services in NY.
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August 2015 by Casey H.
Agree with the other review. This is a total scam. Their car had stickers all over announcing that it accepts cards/Square and that it's $4 for service within the village. Since I was traveling from NYC, I wanted to keep my bag light and organized, so I opted not to have cash. I took a car from Tarrytown Station to the visitor center. He asked me for $4. I said I just had a card, and he told me it was a $25 minimum! There wasn't anything I could do without cash but pay. If you're visiting Tarrytown/Sleepy Hollow, BRING CASH or walk!
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March 2014 by Chantal M.
DO NOT USE this car service. They are a total rip-off and are scam artists. We were recommended this car service from the Tarrytown House Estate. We called and waited for 20 minutes and no one came. Then a cab finally came, but another group of hotel guests had requested a car as well, so we had to share. When I asked on the way to the train station how much the fare was going to be, the driver said $8. When we arrived however, the charged me $8, and also the other guests another $10! When we complained to the driver and to the dispatcher, I was told that "This is just how we do business!". DO NOT use these guys. They are total jerks.
