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April 2023 by Monica Anderson
I'm new to the area. They don't see you without an appointment. I made an appointment for my nails n feet. My pedicure was rushed and areas that I wasn't happy with weren't corrected. Nails weren't shaped evenly and the gentlemen was rude and somewhat arrogant. Needless to say I was dissatisfied and am in search of a nail salon.
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April 2022 by jodi wiley
I had a great experience. Covid safe environmentService: Manicures
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February 2022 by P B
My 83 year old mother was treated terribly by the owner Jack. When I picked her up she told me he yelled and screamed at any question she asked. He should be ashamed. He did not paint her nails even with a clear coat of polish for both a manicure and pedicure and charged her $60.00. He certainly has anger issues and not sure what goes in his place of business but keeps the door locked at all times.Services: Pedicures
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November 2021 by Julie J.
Review I had a poor experience during my first and last time at this salon. I had 1 ANC nail that needed to be repaired. I was taken right way, as there were no other customers getting their nails done or waiting. In fact, no other customers came in the entire 1/2 hour I was there. There were no other employees around either. The door was locked. I had to be let in, fill out paperwork, take my temperature and wear a mask the whole time, behind the plexiglass. After completing the COVID protocol, I told him I only needed one broken nail repaired, since I had just got them done a week ago. He proceeded to start with filing down the pinky nail, which was clearly not the broken nail. He started to fix what he had just done, but never completed that one and left it rough and matted, as opposed to shiny, the way it was when I came in. He fixed the broken nail, but left a small spot on it that I didn't notice until I left and he locked the door. Additionally, and the most significant part, was that he filed my skin in 2 places on my finger around the nail and actually drew dots of blood. When I winced and ask him to be careful and pointed out what he had done, he didn't apologize, but only said something along the lines of "Your skin is high," that's why I filed it. I have been getting my nails done for 20 years and this has never happened. My finger is now sore, red and puffy. In hindsight, I should not have left him a tip on top of the $7 he charged for the one nail and should have said something about the messed up nails and pain I was in. But at that point I felt very uncomfortable, I did not think it would do any good and didn't want to risk any more damage to my nails or fingers! Needless to say I will not be returning and may have to see a Dr if my finger becomes infected.
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November 2021 by RLF
I went to this establishment 2 times. First time was fine, there was another worker there. The second time I went, he (Jack) was there alone. Due to covid he unlocks the door for you to come in and relock it when your inside.. While Jack was doing my nails he kept touching my arms, but when I went to wash my hands, Jack came up behind me and started massaging my shoulders and back. I quickly turned asked how much I owed him and left. I have never felt so uncomfortable in my life. Don't go here if your alone.
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September 2021 by Rhonda Farley
I called Jack's and asked if he had any openings right away. It was already 5:15pm and I was leaving for a vacation the following morning. I told Jack's that I needed him to fix a bad job done at Happy Nails in Guilderland the day before. He told me to come right over. He removed the bad job that was on my hands and replaced them with long gorgeous thin nails. I will return. They were very professional and friendly. Thank you Jack for all you did.Service: Dip powder
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April 2021 by Paula Perpall
The man working was Condescending and mean. Yelled at me and was degrading because my feet were sensitive and I couldn’t relax. I left in the middle of my pedicure, pulled my feet out of the tub and left with wet feet. I never had such a poor experience in my entire life. Never would recommend or go back again! No wonder there was not one person in the entire establishment,
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November 2020 by Jess Berschwinger
10/10 recommend! Came in feeling stressed, left feeling like a princess! Very cleanly, professional, and relaxing environment. My nails have never looked better. I will definitely be back! Thank you so much Jacks!
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July 2020 by Adrianna Harrison
My first time getting ANC nails was a success! I’ll be going back to see Jack again!
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October 2019 by Alyson B.
Not good at all. I also never leave reviews because I feel bad. Jack did not have the loveliest vibe about him and did not speak at all. I wanted my ANC removed and to get a regular manicure. He refused to cut my nails like I asked and rather filed them in a jagged way. He left me with a terrible manicure and polish on my finger skin. I went home and painted them myself but paid 30 bucks in the meantime. One positive was that although the hand massage was brief, it was good.
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July 2019 by Margot Plumadore
Honestly very nice people and very attentive and personalized treatment. We needed a last minute pedicures before a wedding trip for my mother in law and I. They graciously took us even though I knew it would take beyond closing time to finish us. Beautiful result on some feet that were pretty rough to start. They did not rush us or anything. I will definitely return.
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June 2019 by Jane T.
This is the worst nail salon in existence! Today was my anniversary, and I wanted to get a manicure later in the day so I wouldn't ruin it before a romantic dinner. I called at four to see if I could come over and Jack told me not until five. I said OK. I originally showed up at 11 AM so that I would not have to wait because that was when they opened. But after waiting 10 minutes they still were not open, so I went with the end of the day plan instead. I skipped another errand so I could be there on time. At five he was the only person in there and he was doing a complicated manicure on a woman who I'm pretty sure walked in right before I did. After 15 minutes, he asked if I had another errand to run while I was waiting. So I left and ran my other errand and came back and he was still doing the same manicure. At 5:30, it was an hour and a half after I wanted a manicure and a half an hour after my reservation, and he was not close to finishing the manicure he was working on. Then another woman walked in who just needed a quick fix on one nail, so I knew he would take her before my full manicure. I finally got up and said that I could not wait any longer, because I was going to dinner and had planned the manicure with enough time to get ready, and now I don't have the time. He just said OK bye, like he was happy to have me go. I have walked in to this place before and waited for a manicure for oh so long, but chalked it up to me not making an appointment. Apparently making an appointment does not guarantee you will be helped at that time, either. I read another review from a woman who said she saw Jack take four dollars out of a five dollar tip she left for her manicurist. That is outrageous! I will never, ever go back to this nail salon, and I caution you against going and wasting an hour or more waiting. Now I am going out for a fancy restaurant for a romantic dinner, with nails that have been gardening all day and really needed some help. I barely got dressed and got my make up on in time thanks to Jack. I can't stress enough that you should never ever ever go here!
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February 2019 by Andrea L.
The ANC I get here lasts longer than anywhere else. It's thin and looks completely natural. So worth it.
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May 2018 by Harriet W.
Terrible customer service!! Waited several minutes before someone asked what I wanted. (He was out in back smoking). No ANC nail charts. Wanted me to go through all the bottles to choose a color. I won't be back.
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January 2018 by Nancy Gagnon
Jack does beautiful nails. Keep in mind he only uses ANC.
