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June 2023 by Jatara I.
This is by far my favorite Edible Arrangements. The customer service is always great. It's always clean and always accommodating. I can call very last minute and they will accommodate you. Fruit is always fresh and have no problems honoring coupon codes.
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February 2023 by Joanne c.
My daughter ordered for me for Valentine's Day and paid extra shipping to arrive that day. It never arrived. I felt bad and told her to just get money back. Store said they would resend next day and add "extra" to make up for their mistake. She had ordered a dozen chocolate cover strawberry platter. I ended up getting only 6 chocolate covered strawberries and a dozen others plain, not sweet under ripe. When my daughter called the next day to say we STILL didn't get what she paid for the owner was beyond rude. Told her he resent and was upset she was calling back. He said he was giving her a credit as he hung up the phone on her. Rude and unprofessional.
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November 2022 by Tina R
The Edible Arrangements on Main Street in Smithtown is where I go when I want to give a fun, fresh, healthy and delicious gift. Any time I’ve called or gone to the shop, I am greeted by a friendly, helpful face. My orders have been filled quickly and beautifully. Highly recommend this Edible Arrangements!
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September 2022 by Dawn Ryan
They did a super job! My order was ready on time, and also looked and tasted great. Thank you!
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August 2022 by Dana
Terrible, embarrassing experience.We spent $150 for the happy birthday cupcake spectacular with a stuffed animal for our mothers birthday. We had the order sent to her work place and was mortified to hear how unpleasant her, and her offices experience with edible arrangements was. The communication was extremely poor, they didn’t notified us they couldn’t properly fulfill the order that we placed with them.Instead they decided to send us all the wrong stuff, and still charge us full price.We requested plain cheesecake, and instead they gave all these random flavors that no one else wanted.They gave the wrong stuffed animal.And they gave moldy strawberries.When we called to express our concerns they gave us the run around and never called us back.Nothing fresh comes from here. Just whatever left over food they can find from the back of their fridge.
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August 2022 by Dana Weiss
Terrible, embarrassing experience.We spent $150 for the happy birthday cupcake spectacular with a stuffed animal for our mothers birthday. We had the order sent to her work place and was mortified to hear how unpleasant her, and her offices experience with edible arrangements was. The communication was extremely poor, they didn’t notified us they couldn’t properly fulfill the order that we placed with them.Instead they decided to send us all the wrong stuff, and still charge us full price.We requested plain cheesecake, and instead they gave all these random flavors that no one else wanted.They gave the wrong stuffed animal.And they gave moldy strawberries.When we called to express our concerns they gave us the run around and never called us back.Nothing fresh comes from here. Just whatever left over food they can find from the back of their fridge.
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May 2022 by darcie carapezza
Exceptional service! I ordered a last minute gift and was worried it wouldn't be delivered in time since my coworker was leaving work early. I called the store and they told me not to worry and they would put my delivery first. She got it within 30 minutes of my call!
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April 2022 by Diana Casesa
Outstanding Service! The owner was so friendly and accommodating - he really went out of his way to accommodate a special request I had. It was delivered fast and the arrangement looked perfect! The receiver was also very pleased with the presentation and friendliness of the person who delivered! I will always order from this location going forward! Highly Recommended 10/10!
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March 2022 by Diana C.
Outstanding Service! The owner was so friendly and accommodating - he really went out of his way to accommodate a special request I had. It was delivered fast and the arrangement looked perfect! The receiver was also very pleased with the presentation and friendliness of the person who delivered! I will always order from this location going forward! Highly Recommended 10/10!
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March 2022 by Diana C.
Outstanding Service! The owner was so friendly and accommodating - he really went out of his way to accommodate a special request I had. It was delivered fast and the arrangement looked perfect! The receiver was also very pleased with the presentation and friendliness of the person who delivered! I will always order from this location going forward! Highly Recommended 10/10!
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March 2022 by Stillnotbitten
Avoid this place at all cost. Spent $140 for several items (including flowers) to be delivered on Valentines Day to my fiancé’s job.All they delivered were the strawberries from the order. And would not answer when I called on Valentines Day.You had one job.Was told to email them, and no one responded back or called me back.Awful business.
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January 2022 by Erin C.
Julianna at the Commack store is Amazing!! I called last minute with a custom request, as I didn't find exactly what I was looking for in their menu. She made the most beautiful fruit and chocolate platter, and got it delivered within a few hours on a Sunday! Commack was the closest location that was open on Sunday, so they were very busy, but Julianna takes pride in her work and it shows! I'll order from the Commack store again, No Doubt!! It's nice to come across people who love what they do, and make customers happy
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December 2021 by Iman Hanif
Fruit was not fresh at all. It was mushy and pineapple taste funky. I am so disappointed.
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December 2021 by Rohaneh Ebrahimi
I make sure to always order from this Smithtown location. I’ve ordered from them time and time and again and have never been disappointed. I’ve ordered birthday, anniversary, gender reveal, thanksgiving and Christmas arrangements from here. They will even customize orders if it’s for a personal event. My bridal shower they made pink swizzled strawberries. Their fruit is always fresh and if there’s ever a change to anything I’m notified and offered an alternative. I truly appreciate the passion they put in to creating their beautiful arrangements and every one I’ve sent one to has always complimented me for the gift. I will definitely be a regular here.
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November 2021 by Geraldine Placenza
Fruits always delicious from here ...fresh sweet...sympathy fruit baskets n strawberry platters I've ordered...great Staff service too...