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March 2024 by Tish Kotch
The staff was so helpful. I was sending a package to my son in Buffalo and couldn’t be sure if anyone would be home when the package arrived. I didn’t want the package to get wet or stolen while on the front porch. The associate who helped me explained that I could send to a UPS Store in Buffalo and suggested I call the Buffalo store to make sure that they would be able to receive the package and have my son pick it up for a small fee.
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March 2024 by Timothy
This UPS store are very professional, friendly and knowledgeable. Been coming here for 10 years.
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February 2024 by Donna Fazio (Donnare)
Quick & easy, friendly staff
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February 2024 by Olga Robertson
I had to drop off an Amazon return package at this location and the transaction was fast. I was in and out and the employees are very pleasant and nice. Thank you!
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December 2023 by Stefan Krompier
Thank you UPS Smithtown store. Thank you for your courtesy, quality printing service, ability to fufill special requests quickly, timely/effecive shipping and your competitive prices. Stefan Krompier, AFA President Nassau Community College
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December 2023 by Rosalie Micieli
The clerk was quick to acknowledge me and did not mind my questions.
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May 2023 by Mustafa Mond
This UPS store does business with a fraudulent mailbox holder. Box 398 scams people under "NY Corporate Services". They send letters to new business owners asking for $87.50 under the guise of being in compliance with NY State. The documents are made to look like official government papers.
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April 2023 by Tudisco Louise
I was just in the ups in smithtown. The employee helping me was probably in a bad mood. I asked him to give me a price and I bought bubble wrap to ship something. I’m on a tight schedule working two jobs and I asked if I can wrap it there. He told me no. He can’t have me wrap it there. I don’t live close and now I can’t ship it today. I have to get to work. What does it take for someone to help someone ??? Why maybe because he didn’t like the way I look ?? It’s terrible.
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March 2023 by Jason Sanabia
Must be a good place to work, the team obviously cares about each other and their customers.
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March 2023 by George Schappert
It’s UPS this location is centrally located in Smithtown. And I find it to be a little faster service than other locations.
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December 2022 by Lauren
Great customer service! Store is very clean and the workers are always eager to help and are knowledgeable. I always come to this location to drop off my Amazon packages and there is never an issue!
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December 2022 by JM Ruthless
This place rocks make sure you ask for Sarah! She is amazing and handles everything promptly, appropriately and professionally! I drive out of my way just to come here and send my stuff out!! Excellent work UPS!!!
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December 2022 by Sarah Ilovic
The staff is wonderful and extremely helpful. This store offers so many shipping options for your needs and several other services like mailboxes notary printing and more!
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October 2022 by Jonathan DiMuccio
I had a package sent here after missing delivery signage, but they told me that it wasn’t there and to come back later even though it was already delivered.The workers would rather tell you it’s not here instead of taking the customers word and double check the tracking number.
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October 2022 by Mary Beth Crowley
They advertise services on their website that they do NOT have. I went in for a passport photo on my lunch break, and they said their camera has not been working for months...well, then take down this service from your website so people are not misled and waste valuable time.