The United States Postal Service is a reliable nationwide delivery service. This local Post Office offers walk-in passport services, where the passport agent was extremely helpful and professional. Staff at this location are noted for going above and beyond to assist customers. Employees have been described as helpful, empathetic, diligent, patient, caring, and professional when resolving delivery, tracking, or addressing issues. They work quickly and expediently to locate important items and correct problems. The facility handles a large volume of mail, yet staff members demonstrate a commendable and humble dedication to customer service.
The lobby is supposed to be accessible 24/7. However, the doors have been locked after hours with no communication provided to those who have a P.O. box at this location. I haven’t been able to retrieve my mail for several days. This is unacceptable.
February 2025
Missing regular delivery numerous times. Rep said the postman is an older gentleman…, well I get it but I’m expecting important mail ( ei paycheck replies from other serious senders) !!! I’m not happy at all , send a fill in.
January 2025
The passport agent was extremely helpful and professional during my appointment. He worked very quickly and diligently, and made sure to explain each step in the process. I am very thankful for his services.
