H&R Block receives praise for its knowledgeable and organized staff, with one reviewer highlighting Lynn Zito’s exceptional service in handling complex tax situations. Lynn is described as fast, thorough, and going above and beyond to assist clients, with many customers expressing high satisfaction with her work. The staff at the front desk, including the receptionist, are also appreciated for their helpfulness and efficient multitasking, especially during busy times. However, some customers feel that the pricing is too high, especially for simple tax returns that only involve W2, 1099, and health insurance forms. One reviewer mentions paying nearly $500 for a straightforward individual tax prep, which they find to be excessive. Despite concerns about costs, many clients are loyal and plan to return, especially if their tax situations become more complex. Overall, the location is regarded as a place with friendly, knowledgeable staff providing quality service, though the high prices are a common complaint.
Lynn Zito did an amazing job for me. I get major anxiety with tax prep time and from start to finish she truly set me at ease. Highly knowledgeable and organized. I’m beyond thrilled! Highly recommend!
March 2024
They are very professional and made my experience enjoyable
September 2022
Very straight to the point very fast and very friendly
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
