-
September 2023 by Mark M.
Out of control unprofessional Home Depot employee. This Home Depot employee is a liability to any employer. STORE # 1215 . 11220 Rockaway Blvd, Queens, NY 11420. POORLY MANAGED STORE. This employee, SEELALL was picking up stuff from the counter and throwing it at a customer. They should terminate this low life employment with Home Depot. Terminate all current managers at this store location as well.
-
June 2023 by luis guaman
I don't understand what kind of manager there is in this home depot who doesn't care about customers. I've been waiting for 1 hour to buy a tool and there isn't a worker who has the key to get a tool
-
May 2023 by Magno P.
The worst Home Depot in Queens? There's only a few employees that actually do their job and help out. But there's many that just look at you like your stupid when you ask them about a department. They either keep walking or just say it's not their department. It took about 45 mins for me to get help to unlock a drill. Sometimes you can't even find a employee anywhere in sight. And some of them have attitudes. To the ones that help out keep doing your job and hope that your good work doesn't go unnoticed.
-
December 2022 by Kia L.
I have lived in this area for 20 years and recently moved. I now frequent the Elmont Home Depot. I was in the neighborhood and decided to stop by this location. If you compare the two Home Depot's there's a stark difference in the customer service. I have never experienced any rude customer service representatives at Elmont. Today, I made the mistake of saying 'excuse me' to a cashier and she bit my head off and said 'I'm dealing with a customer you have to wait'. Why respond that way? Simply say, one moment I will be with you. What I didn't realize is this Home Depot got rid of their self checkout. The person ahead of me left the kiosk and I thought she did her own checkout, I was asking for the price gun. Over the years I was frequently subjected to this rude behavior. I recall canceling a carpet purchase due to the rude behavior. Each time I always vowed never to go back but always folded because I was only a 3 mins drive away. I can tell you that this time I am sticking to my commitment to never return. I have other options now and I recommend driving the extra few mins and go to Woodhaven. The team there is much more customer service focused.
-
December 2022 by Quasilyon C.
Do not place an online next day order with this specific store. You won't get it until 3 - 4 days later. No one answers the phone and if someone does pick up, that individual hangs up.Impossible to get the status of the order.Maybe when the economically worsens and people are tighter with their money, maybe then Home Depot Corporate office will work on getting stores like this in shape.I'm sorry I ordered from this store
-
August 2022 by Marisol Villock
Wood floor sanding machines are good price for rental.
-
August 2022 by Margaret Skourlis
Has great outlets with lights
-
January 2022 by Lisa I.
Well store might be amazing to find things around but "SERVICE" is extremely terrible. Stuff members are not professional at all. How about saying they don't give a "...." So far coming 4 th times and no valid explanation when I will receive my doors. No one cares to Inform with update. I will say 99% of the staff members should be fired. I will start with the manager of the store first.
-
October 2021 by Kimberly N.
I ordered something online and waiting 24 hours for my stuff to be ready. And i never showed ready. I went there and it was out of stock. The inventory is horrible.
-
September 2021 by Artemis B
Smh...
-
June 2021 by Dhanpaul R.
Claims they have items in stock Arrived at store to pick up items not in store had to cancelled job with contractor Went to Lowe's
-
April 2021 by Satya Ramnarain
They stuff they sell, the staff is good when you can find one. And they have a great Playlist!
-
January 2021 by Belinda Barnett-Andrea
nice and clean well stocked
-
October 2020 by William Arvai
they are ridiculous, $888 to install an exterior door, the install costs more than the door yet when you go into the store, the doors in the store show get this door installed for $375.00
-
July 2020 by A S.
Vendor Micky D helped me decide which Milwaukee saw-zall to purchase while I was in home depot. (Hes not employed by them). A nice guy who sure knows his tools. I just thought.....its nice to give him some credit. thank you.
