-
February 2024 by Isabel Alicea
Great service
-
February 2024 by Mary amos
Always great customer service
-
February 2024 by Romel Charlemagne
Customer service sucks from this location I was not told anything about initial payment for my order to get delivered upon signing contract, the delivery guys was sent out without my knowledge and arrived at my house when I was not home, than when I got got scheduled for re deliverey is when I was told I would have to make a payment in order for my goods to get delivered,, I made the payment online and went to the store and was told my order was canceled and my payment was reversed and I’m left without my good or a valid directive on how to complete my order.
-
February 2024 by Meechie Ccm
Can wait to start paying
-
January 2024 by Anglie Tejpaul
Very good staff
-
January 2024 by Malaysia Swift
over charge for items
-
December 2023 by Irina Beniaminov
Very professional and great help
-
November 2023 by jason smith
Not customer friendly
-
October 2023 by Destiny
Horrible customer service , horrible communication, never received my product , had an issue with the first rent a center I went to due to the 2 couches I picked out couldn’t fit inside the elevator and was told couldn’t bring it up 20 steps .. not 20 flights of stairs .. just 20 steps … manager told me he will call me back never did , employee told me she would help me with getting my product she never did , went to two other rent a center and employees don’t even know how the promotions worked ! Was told the 1 cent promotion was to just hold the product for you , other rent a center tried to charge me $146 for my first initial payment mind you I was doing weekly and told me because I was a new customer I couldn’t use the $10 promotion the website had was told it’s only for old customer only . Even tho online it doesn’t say anywhere if it’s for new or old customers just new agreements .. I did my homework before contacting these people. So I Called the 1800 number 3 times was told the head manager or supervisor or whom ever the man who was suppose to call me back 48 hours after putting the call in … can you guess .. never did … worst experience ever ! 2 weeks dealing with 3 different rent a centers and got nothing but a headache .. well I’m with Aaron’s now ?
-
September 2023 by MaLuz Lyte
It’s good so far no issues
-
March 2023 by Tamra Pascall
The staff made every effort to make sure I got the couch I needed and then worked with me every month on maintenance. You can’t get that kind of friendly service any and everywhere, so I am grateful. Thank you Rent-a-Center.
-
February 2023 by Amee Singh
Special thank you to Ali for making my shopping easy and stress-free at Rent-A-Center I got myself a bed set 2 mattresses and a sofa. my transaction was done so fast.
-
February 2023 by Truly Ferland
Always helpful and great assistance in purchasing and leasing last min. Great employees like Francisco and Ali. Great experience!
-
February 2023 by drunkemonkie
Very helpful to use for not buying outright
-
January 2023 by Alexis Garcia
It’s my first time using rent a center and I was bit confused and nervous but a worker named Ali helped me every step up the way and was very patient and understanding. He answered all my questions and adapted well in order to make sure I was given the perfect item with a payment plan that suited me best. I was also still at work and found myself taken away from my phone for longer than I expected and he was very flexible with my schedule. I’m beyond satisfied with the service I received especially as someone who knew nothing going in. :)
