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February 2024 by Akeem Dodson
Worst Bank in the World! the wait is long, the staff is ignorant and unhelpful, especially Edwin Ortega. (he is an absolute dunce that should be FIRED immediately)
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December 2023 by Purple Bird
Customer Service was good but ATM is not working. Also, when I wanted to make adeposit, the card machine was not working as well. They tried couple of times to make it working it again.
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August 2023 by Eden Sudan
Most banks, if you do not bank with them, allows you to take cash out even if you do not have the physical card with you. All they require is routing number and maybe your social and some other info. I had all of my info required on my phone, but they still needed the physical card, which is weird because I would have obviously gone to one of the many atms on the block that would charge a much cheaper transaction fee. Their atms also doesn’t have the option to scan your electronic card. I’m surprised that they even have an app.
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July 2023 by Melissa Campbell
Santander Bank Richmond Hill, NY is the one for you! The service and hospitality I receive there is unmatched. Kudos! to Ms Anne Ramraj.She went above and beyond to ensure I was clear on the all clauses that related to my transaction. I leave as a satisfied and happy customer!
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July 2023 by Ash Samaroo
If they can just make things work. The ATM isn't 24 hr and the staff are rude
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May 2023 by a j
Very inhospitable branch. The other branches are much friendlier and quick to serve.
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November 2022 by kulwinder singh
I went to the bank yesterday i was using bank atm machine and i park my car in parking alot and when i come back to parking alot, there was a tow truck towing my car ! And i went back inside the bank and told them thts what happen and theres one white old lady who works there told me tht pay for tht ! They make me to pay $140 to tow truck ??♂️ tht staff work inside they dnt even care! Worst service !Please go somewhere else. They give high priority for you to open an account but after that the service is the worst.Don t make a mistake of getting service here. Go somewhere else. TD Bank is better
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May 2022 by AMRIT SINGH
I went to the bank yesterday was in the line and First in the line to see a teller but one Guyanesse Lady who works there told me to let her Relatives to see the teller before me . SHE ALWAYS DO THAT
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May 2022 by minnat patel
Very poor service from service staff everyone talks different for documentation today is 4th day they give advice every time different papers you need this paper those paper what ? Why not clearly mentioned in one time ?and also waiting every day 1:50 hours they just past time.you got pay but some one who is waiting they also waste their pay because of your poor service.
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April 2022 by maninder singh
The atm lobby was filthyIt smell of stale urineManagement need to have it clean regularlyThanks for your smelly environment
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February 2022 by Persuad persuad
I opened account here.It is almost month I haven’t received my debit card.When I called at same location they just hang up the phone.very bad service ridiculous.Donot go here.
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January 2022 by Mta tarik
This branch needs to shut down. Worst banking experience ever. I will close my account and go somewhere else. You wait more than an hour if you need access to your box. What a nightmare. Lazy and fat people work here
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January 2022 by Alvin V.
I seldom do over the counter transaction unless I need to withdraw a large amount of money. So today I went to this branch to my business, only a handful of clients inside and there are two bank associates in front. I'm next in line and this bank associate is just to engrossed fidgeting on his phone, took him a few minutes to realize I'm standing there or intentionally dismissing that I'm there . No warm greetings... no eye contact. Told him the amount I need to withdraw and blatantly told me that I don't have enough funds, without even checking the other funds in my other bank accts. Its as if I interrupted him in the middle of something and just wants to get rid of me asap. He's demeanor is unprofessional and has been checking his phone all the time while assisting me. I guess customer service is not the main priority of this branch.
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August 2021 by Johnson Paul
Worst bank and branch drive through atm always closed and inside atm always has issues
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June 2021 by Abdul Guddethota
One of the dam bank ever I visited in my life, ATM has problem all them, staff's here unprofessional, manager is very rude, they will never help you at all, totally garbage bank.
