“I needed to buy an AC Unit for my daughter's apartment. There was a price difference that was advertised on the Home Depot website. I walked over to customer service, stood there for about 10 minutes without being acknowledged by two female sales associates. They were busy yapping away about their personal lives. I said, excuse me.. sorry to interrupt and continue to ask my question. 1) both were abrupt and very rude 2) both gave me wrong information. I was too annoyed and walked away to deal with their poor customer service. I went to search for another sale associate and found Mike, he's the reason for the 5 stars!!! He helped me out, was very friendly and professional. There was another sales rep that asked if I needed help with the AC unit and brought me a cart. I didn't get his name. But these guys should train those rude women in customer service.”
““We would like to recognize the Tool Rental Department Manager on Pond path Homedepot “Francis Weik” for providing exceptional customer service and leadership. His was very knowledgeable, & professional, and went above and beyond to ensure we had the right equipment for our project. The rental process was smooth, efficient, and well-organized. His attention to detail, willingness to answer questions, and commitment to customer satisfaction truly stood out. It’s clear Francis Weik takes pride in his department and work hard to create a positive experience for every customer. Thank you for your outstanding service.” A+++ We highly recommend and will continue our service with him. Many Thanks!”
“I would like to complement Sunayana, a sales associate in the outdoor garden department in the So. Setauket. Her assistance on May 20, 2026 was exceptional. She offered me an option to open a Home Depot credit card and she was kind enough to escort me to my car to help unload my purchases. She is a valuable asset to the store.”
“I love when Amanda is there, she's so nice and she a got a nice truck I hope in the future get a better position Just in case I'm Alex always buy pallets of concrete mix Please let her know she's nice and gorgeous”