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December 2023 by Lance R
I’m known at enterprise flawless record, platinum member, caught flat in last 2 vehicles 2024 (luxury) vehicles overpriced have to stay at mavis and Firestone for more then 3 hour's both times waiting for enterprise to approve a 2024 vehicle to get a cheaper tire instead of what’s needed. Also you can’t use your points at this location at all for about 1 year so far ( wonder why ). 4150$ for 10 days thanksgiving week. I’m obviously a customer that’s been a customer for a long time that’s fed up with receipts. Speechless - Sincerely Platinum Member.
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December 2023 by J Rich
Better off creating a LLC and buying a car and Renting to yourself
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October 2023 by Leslee Mitchell
Excellent service, great car, very friendly and helpful staff. Completely satisfied on all points.
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September 2023 by Terri Sutherland
Impeccable service at a very trying time - Labor Day weekend. Your attention to detail was greatly appreciated.
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September 2023 by Kimberly Hults
I was in a bad car accident on my way from Southampton to NJ and needed a rental car. Geico uses Enterprise so I went to the Southampton storefront. Everyone there was exceptionally helpful. They gave me a BMW which was clean, low mileage etc. I was driving back to Southampton and got a flat tire on the LIE in a rainstorm. I found an Enterprise in Syosset and got the last vehicle available to get to Southampton Enterprise. It smelled of smoke, dirty, etc. When I went to SH Enterprise they were so helpful and gave me a great brand new small SUV and were very apologetic. My car is still not fixed over a month later and I am so happy to once again rent for another week from them. Shout out to Anthony, Jason and Austin for superb service and such kindness!
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May 2023 by Norm Stump
I needed a car last minute, all of our vehicles were totaled in a flood on our street. I needed a car to take my wife into the city for a very important doctor's appointment. The Assistant Branch Manager, Brian Salerno, really saved the day by getting me a car last minute. He was super accommodating, friendly and professional. His excellent customer service has made Enterprise Southampton my "Go To" for any of my car rental needs.
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May 2023 by Henry Huecker
Everyone there was so nice. They processed me through very efficiently, and I appreciate them all very much. Highly recommend them.
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January 2023 by Henry Recinos (Yiye Avalos)
Well, I'm going to give 3 reviews to enterprise Sh because I bought a vehicle but it's really dirty and lacks service and there's a very smooth tire. It seems to me that for what they charge they should maintain these vehicles, it's not fair that one has An accident due to lack of maintenance or a blown tire should have a very serious control on the part of the people who work there. I compare the one in Riverhead, I have used vehicles from there and it is much better, more good service, the cleanest cars.Gentlemen, so that you take into account, do not rent cars in this agency, the service is terrible and the vehicles smell bad, are dirty and still lack maintenance, I have rented a car twice in that location but it is terrible to collect if they are good, they charged me for insurance And I don't know why I had to pay an extra 58 dollars for 8 days to load the vehicle, it's my part that was my turn after my insurance covers the rest, but I ended up paying 154 dollars, which is insurance, I don't even know why because the vehicles give Much to be desired I recommend the Riverhead agency very good service and I have never had problems with my payments there is nothing hidden attached two photos of the vehicle terrible service.
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January 2023 by Rachel Makary
This review is for the Southhampton branch who saved the day! Long story short my car that I got from the Macarthur Airport had a service failure and would not start (see my review on their page). Even jumping it would not help. After hours of calling roadside assistance (who ended up saying we were out of their assistance radius?, Macarthur airport (who only picked up days later), and neighboring Enterprises (who had no cars for replacement) I got a hold of Drew from the Southhampton/East Hampton who got us sorted with a new contract and new car. He even made a few calls to the airport branch to have them come tow away the dead car at no charge. For the new car there were fees that he waved because he felt bad about the situation which wasn’t even his fault in the first place. We had a nice chat and he explained what to do with the dead car to get fully refunded for that vehicle since we only used it for a day. He got us all sorted out in just about an hour or so. Absolutely amazing service and shout out to Jared too who helped out in this situation. If you have a choice rent from the Southhampton/ East Halpton office not the airport one at Islip.
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January 2023 by Bee Clarke
I usually like to take care of everything online until a last minute emergency nothing was available. I called to local office and thank god I got a car for the day ? often I can find slightly lower rates with the competition but the staff is so friendly and accommodating this is my 1st pick when I need a car for the day
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September 2021 by Lauren Korte
Negative stars ! Rented a 2020 Tahoe last week..It was Dirty, inside and out. The windshield had been replaced and the black tape was left stuck on, it had less than 1/4 tank of gas, no washer fluid, needed new wiper blades., and the change oil light was on ..I wanted to refuse it, and should have…But..we needed a large vehicle , and had a early morning start of our family vacation ..I WILL NEVER USE OR RECOMMEND SOUTHAMPTON ENTERPRISE …
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September 2021 by Jeremy Dennis
They don't have any affordable cars, only leather seat SUV VIP cars that cost 100+ dollars a day. Good luck
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July 2021 by Cliff Mckennett
Got the car I needed, clean comfortable. My only wish is that I could have towed my work trailers as the truck that was wrecked was my heavy duty truck.
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June 2021 by Stefan D.
Enterprise in Riverhead is the worst Rented a. car and drove 45 minutes and told me may not even have a car available. Worst run place and first awful experience with Enterprise but will not use them again. Terrible
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May 2021 by christen mann
Called ahead while my car was in the shop just in case I was going to need to rent for a few days. Turns out I didn't today, but found myself in the area so I stopped in.The man was very knowledgeable & helpful when I asked if they only rent because I need to start looking. They do in the Southampton location, but he's got a guy in Huntington so he'll have him call me.No pressure! I'm hoping this will be the case with Sales also! Very pleasant experience ☺
