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March 2024 by Alex Everything
Very nice staff, could not find what I looked for the other day but was met with the helpful vigilance of the staff here.
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December 2023 by Cameron F.
, I placed the order for flower for a funeral. They sent the wrong flower they sent the wrong flowers asked for full credit was only given half stating that we got a flower. The issue is I paid for a product that I did not get they did admit they made mistake.I paid for a flower that I did not get. I should be due a full refund will file complaint with the BBB. What has this world come to? You can pay for a product they send the wrong product and only giving you half credit because you got something that you didn't order does that make sense?
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December 2023 by James B.
beautiful shop, amazing items, gorgeous florals and a friendly staff. it's literally the gem of southampton. the entire team was engaging, and the setup for christmas was both adorable and hysterical with the elves. really well-done. 100% will be back.
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September 2023 by Kimberly H.
I cannot tell you how wonderful the flowers were that I had delivered from Topiaire! I have used a florist in Sag Harbor before but NO LONGER! They are absolutely beautiful, delivered as promised! Thank you so much! My girlfriend LOVED them!
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May 2023 by The Story Time K.
24 reviews here, 6 are dreadful. That's 25% Be warned! I howled when I read someone compared the owner to "the grinch" - that's exactly the impression I got. What a remarkably mean, callous, & coarse woman! When someone treats you like shit there is always a temptation to think: "oh, it must be something wrong with me", so it's edifying to realise I'm not alone in finding Erin something of a monster. My daughter didn't receive the bouquet I bought for her Valentine's Day, though Topiarie took my money. Because of an ongoing custody matter I didn't get to talk to my daughter to discover the flowers never arrived for several months. When I brought it up with Erin, she was BRUTAL- told me they NEVER make a mistake, my daughter probably forgot getting the flowers, in any case she didn't care at all what the reasons were for the time lapse, she wasn't prepared to look into it, almost shouting by this point, she put the phone down on me. This isn't someone you can communicate with. Not someone you want to trust with your money or your gestures of love. Do yourself a favour, go somewhere else. Anywhere else.
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October 2021 by Yelper H.
they do not let you see any flower arrangements prior to buying a bouquet. I asked for some pics, "we don't do that" , ok...not going to pay for a flower arrangement without having any idea what it is. Finally after asking to at least list some flowers they mentioned some varieties they would have IN STOCK because they were getting in a new flower shipment. I asked for specific flowers they had told me, including snap dragons and stock flowers. I asked for bright colors, no hydrangeas because my parent's backyard is filled with thousands. The lady said well we need the hydrangeas to fill in space, ok fine but make sure they are a nice color - they used white . White, purple and what looked like yellow weeds. Sent them a pic after my recipient received the gift, I asked where are the snapdragons, etc?? Of course they ignored that email.
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September 2021 by Rebecca M.
What a lovely little shop, not just flowers, although they have a beautiful selection of fresh cut flowers and orchids galore! I was able to pick up a small gift here, and would love to come back.
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November 2020 by Bob F.
"Topiaire Candy Shop (47-A John Lane, Southhampton, NY ) is a small, cute & quaint little store behind the flower shop. Walking into the store has all the charm that a candy shop offers for everyone. Smiles appear all around the store with joy and laughter. It's too bad it doesn't last. Be very careful to encounter with the owner who happens to own the flower shop. Tis the season is tossed out the window when suddenly "The Grinch Owner" appears and ruins the moment of joy. Not only does she "Grinchess your joy" but refuses to give you a receipt and a small bag. "Grinch A Season" never to be joly in this candy store. "Bah-humbug" is her last word to you!