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February 2025 by Dylan H
Great service, my only gripe is that the storefront smells like the toilet is clogged.
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August 2024 by Dmitry Netis
Lacking courtesy and customer service. Dropped in on 5 min before close to pick up a screen protector (didnāt have to pay for it either as I bought an unlimited plan). Had a broken glass which is dangerous to swipe on given small pieces of broken glass. The woman (Alexa) that works there locked the store at least 5 min early and completely ignored me when she saw me. I knocked on the door and waited - she did not come up pretending she was doing something. Then turned around and walked the other way. I have been a customer for over 4 years and bought 8 iPhones from her, no less also paid for their ācourtesy serviceā. That brings me to another topic - beware of hidden fees added to an invoice (she doesnāt tell you about them when you buying a phone) for servicing your phone which the store collects on top of Verizonās.
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June 2024 by John Cowell
Shine Hello Shine & many thanks
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June 2024 by CaraLynn Caulfield
Harsha was helpful with promotion and data transfer. I would definitely recommend this place. Thank you.
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May 2024 by Emma Gilmore
Excellent customer service!!!!!
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May 2024 by Suee Tennant
Refused to let me pay a verizon bill there. Wicked irritating. "We are a franchise, cannot accept verizzon bill payment."
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May 2024 by Ellen Kahn
We went to the Verizon Southampton store because we had several complex issuesā¦or so we thought. Ramesh, a store manager, was terrific, helping us to remove an account, end cell service on our iPads, and providing tips for efficient cell service across Europe. Donāt think you could find anyone more knowledgeable and nice.
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April 2024 by Liza Fleissig
Lexi and George were both super knowledgeable both about my rewards (that other stores misinformed me about) and were so helpful and spent a while helping us. We needed two phones from much older models and it took a long time to move the data over but they were so patient and made sure everything was working before we left.
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March 2024 by isa isabel
Loved the service. Jorge Helped me with every issued me and my daughter had. I will continue coming to this store
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March 2024 by JoAnn Morse
Great service
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March 2024 by Gabrielle Mancino
Harsha was such a great help today!!! I was having trouble with a few issues with my phone, as well as looking for an iPad. He was super helpful and fixed everything in a timely manor! Also left with a new phone and iPad for an amazing deal! Saving me time and money!
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February 2024 by Lauren Ruiz
Harsha was amazing, helpful, patient and a pleasure to work with. We appreciate him and recommend him 100%.
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February 2024 by Claire Abenante
Ramesh was absolutely fantastic! Couldnāt recommend him more highly.
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January 2024 by Jairo Buestan
Great store !!! Fabulous customer support !!! I was able to change my old phone and my parents. Lexi was AMAZING ! At the moment of helping me with the trade ins and explaining everything else precisely and very understandable too. The SOUTHAMPTON location is the way to go in the all the HAMPTONS !!! Thank you guys Iāll be happy to come back again with new deals
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January 2024 by Danna carolina mateus cruz
Jorge is the best salesman ever. He is so kind and he took time to explain everything to me. I recommended him 100%