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March 2024 by Bob Colombo
See Tony he is great most helpful. We love our new floor.
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December 2023 by Anna Kuebler
We’ve had carpeting installed throughout our entire house by this company over the years and are so pleased with the service! Bob (the person who comes over and measures the space) is so personable and kind! Tim (the sales manager) so easy to work with and will get you an amazing price for high quality products. And the installers (particularly Eric) is so professional and his workmanship is perfection. We are so happy with the quality of our most recent carpet purchase (Mohawk silk strand) as it has totally transformed our space!
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November 2023 by Charlie Michels
I just witnessed the christian flooring white car drive very fast and unsafely on 104. He must have been doing 85mph. I'm not sure who your company hires but that is not a good image!
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October 2023 by Kristina Proietti
Nothing but great things to say! Love our floors, Tim at the Webster location was so helpful and great to work with, so was Sandro with getting things installed. Very happy!
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August 2023 by Kevin Allen
Great ppl who were very good with knowledge of the products they carry !Install was swift and clean !Positive experience will recommend and return
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July 2023 by Michael Rhoda
Initial experience was good, salesman was helpful and knowledgeable, and work was started promptly, and install was a quality job. However, they left without completing some work (side of a few steps, a closet door replacement). They were also extremely difficult to get a hold of after the contractor was done. A few things that they claimed were not part of the job, would have taken them 20 minutes to do, and would have left me completely satisfied.If you use this company, make sure every little detail is spelled out in your contract, because you can not assume a single thing. A slight bit of extra effort from their contractor and management would have made the difference between using the company again and recommending to other people, and choosing to go elsewhere next time.
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July 2023 by Carla Mancuso
The knowledgeable sales team at Christian Flooring helped me easily navigate the flooring selection process and worked within my modest budget. And, the professional installers worked in an efficient and timely manner to get the project complete. My floors look awesome!! I always recommend them to my family and friends for any flooring needs.
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July 2023 by Roberta Chaney
The whole process was so smoothFrom start to finish ... the Christian flooring team is knowledgeable, professional and so skilled .It was a pleasure to work with salespeople at their design center , they go above and beyond to give you an unbelievable finished productThey offer so much more to flooring and that is what we loved ! To be a full service provider took away the guess work when it came to my master both remodel as well. They did it all !!Truly a superior flooring company in the Rochester area !
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May 2023 by Jen Clark
Fraud. I did not purchase from Christian Flooring but encountered him from other unfortunate circumstances. Awful individual. Truly not Christian.
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May 2023 by Mark Wiater
Beware! Took my initial deposit, then 1 week before they were supposed to do the installation, demanded that I pay for the complete job upfront before they would come out. When I refused to do so, they refused to do the installation. I had to take them to small claims court and won a judgement for my deposit plus court fees.Service: Install flooring
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February 2023 by Tommy McEwen
Christian Flooring was excellent - I wanted to add a runner to my stairs (hardwood) but wasn't sure what kind of carpet to use. We wanted something that would look nice and was durable enough for our dog to walk up and down multiple times a day. The staff showed us a ton options and was very knowledgeable, let us take home a variety of samples and didn't pressure us to make a decision. Once we were ready, they walked us through all steps so we understood the process, broke down cost for us so it was very clear, and flawlessly installed the runner on time as stated. Highly recommend and will use again for the next home project!Service: Carpet installation
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January 2023 by B
Once I chose my flooring, the process was easy!I absolutely love my kitchen laminate flooring! I no longer have the need to shop around because Christian Flooring has it all, even great customer service!Service: Laminate floor installation
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January 2023 by Norma Heym
Great service and crew- Is the second job they do for us. they were easy to work with and did an excellent job!!
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December 2022 by Sunny Kraft
Had my whole downstairs done . Everyone has been so great. They have Best installers. My house looks amazing. New floors and carpet.
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December 2022 by Livia H.
Writing this review on behalf of my 80 year old grandmother who was left in without a working toilet thanks to the gophers this place hires. She paid to have Christian flooring come install a bathroom floor - important to note she only has bathroom in her house. The guys working broke a piece something while trying to put the toilet back after finishing the flooring job. Their solution? Told her to call a plumber and have them fix it and left. Yes, you read that right- they left a paying customer, 80 year old woman, without a working toilet in her home and told her to call, hire, and pay to have someone else come fix it even though they're responsible for the work and the cost. Additionally, they cut the flooring wrong and we're unable to get the vent back on and told her to have someone else come do that as well. She was baffled and very upset. Fortunately my brother is a plumber/pipe-fitter by trade and was able to leave work to come help her (wild her experience with the company ended up costing him time at his job). I'm not sure of the logistics but he said something about them leaving a vent or drain completely open when they left which is dangerous and unsanitary especially for an elderly woman with a compromised immune system. He had go to Home Depot, but parts, and fix the toilet himself. He took it from there and contacted the company directly. Their excuse? They're young kids who didn't know what they were doing...maybe don't send them out on paying jobs then. My dad ended up also making a trip to Home Depot to fix the vent on the floor they didnt bother with. My recommendation- if you're looking for a flooring company, this is not the one to go with. On a side note- Stephen's Flooring was recommended to us by family friends- we have since used them and had a great experience. Their guys do great COMPLETED work and were EXPERIENCED professionals.