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October 2023 by Arista Starfyr
Was just at this store looking to purchase snake and spider food and the two people in small animals seemed to be too busy sweeping/asking if "those people needed help" to look up and see that yes, i needed help. Left the store and chose to go to another location for my supplies. As i was leaving, several staff members appeared to be playing around. Must be an off day.
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October 2023 by Elizabeth Gangale
Do not get your crickets here with new system! Nearly $9 for 30 crickets. Literally go anywhere else for a third of the price
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September 2023 by Michael Sortino
Great selection of bird food, good prices for propane refills, and a decent selection of things like mulch, fertilizer, and soil.
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April 2023 by Anna Centola
Rip off don’t go there! Go to tractor supply instead. I called and the woman on the phone told me the propane was on sale and it was 11 dollars and change to fill a 20 pound tank. My husband brought an empty tank and a tank that needed to be filled up. . He got charged full price for both!
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April 2023 by Brandi K.
This place used to be so helpful if you purchased anything heavy. Not anymore. I bought mulch today and the cashier called out to have an assist... 3 young boys stared at us but did nothing else. My husband finally got out and loaded up the trunk by himself. As we drove away, the kids came over to the mulch area talk to hang out and use their phones. If you need help, go elsewhere.
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March 2023 by james curthoys
Both dog bath where down. The girls up front didn't know because I br brought my dogs. And that is not easy.
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January 2023 by Robert Muir
Been buying pig food for the last two years and the last six months or so you can't seem to get it? Even though it shows eight in inventory for the last four months maybe longer. Don't know who does your inventory but you really should learn how to do it. Been buying the feed elsewhere. Was told many times that it was coming in but never shows up. Spend a lot of money on feed there the last two+ years you just lost a famer who will be going elsewhere from now on. UPDATED: I was contacted by one of the owners and he corrected the problem, and all is good. Great customer service. Update 5 stars for Customer service
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October 2022 by Terry Herne
First time there. Very helpful in locating our product and giving us dimensions.
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October 2022 by Lisa King
Friendly staff and very knowledgeable.
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September 2022 by Scott
Stopped in yesterday for my dog’s food. There is only one other store in Rochester that carries it and Countrymax is cheaper.My kids and I took a look through the small amnimal and fish department. It it was deplorable! Death and illness throughout.I won’t be back.
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August 2022 by Karen Catone
Always good customer here with knowledgeable employees.
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May 2022 by Job Valluthamannunkal
Great store. Even for a walk around is refreshing. Only one thing though. The checkout is very clogged. They dont have enough chekout stations. It makes the line go bigger and very slow checking out.
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May 2022 by Barry Scorse
Great service,selections,and prices
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March 2022 by Gerald Doran
This is my I think I'm a farmer store. If you have a horse or a dog this is the place to come to buy food with real ingredients and healthy for them.All of there stores have great items but the original store has the best selection of farm needs.Great job to the owners for keeping them stocked of great items. Also for a clean and organized store.The employees were very friendly and helpful with a thank you for coming. Great job.Gerry
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December 2021 by Frank Lashley
Place Is gross, bird and mouse p*** everywhere. There’s mice poison on the floor, real good for the dogs that go in as they might eat it and get sick. The warehouse guys are always swearing real loud and are just disrespectful to me. The store manager has no clue about what’s going on maybe because she’s too busy talking behind her employees backs to other employees trying to start drama. She’s a horrible boss that is spineless. If anyone is thinking about working for this company, please don’t. They treat their employees like garbage. The ware house has zero heat so during the winter the workers are freezing. Country max does not supply employees with the proper attire and if you have a winter coat that’s not to their liking they tell you to go buy another one or you can’t work there. Yet they only pay minimum wage. No one should be working in that type of elements especially when it’s indoors. Very cheap company. Please don’t work there. The warehouse guys are racist and homophobic. The N word comes out freely there. They will sexually harass you but if you stand up for yourself they will call you all the homophobic names in the book. Place is a mess.