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May 2023 by jeff boula
I hate to write a a low review here because the customer service was great. I went to store for an alternator and belt for a Ford ranger. The alternator was available the next day, I got the parts. Their system recommended the wrong sized belt, I exchanged it for another belt, wrong size again, got belt at different store, no problems . After installing, the truck "ran", battery kept dying, something above my mechanical ability was wrong. Brought to garage , apparently the alternator was defective and wired wrong. The customer service was great but I'd rather have a dirt bag sell me the right parts. Now I have to pay a garage for something I should of fixed myself. Thanks napa.
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September 2021 by John Weber
Online order stated it was available today and was not after traveling to store. Staff members very rude in person and also on the phone.Use another Naps store if possible !!
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August 2021 by Jay Wheeler
Well stocked. Friendly and attentive.
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February 2021 by Tom Plucknette
Steve is incredibly knowledge in regards to the products they offer and the time it takes to acquire them. We are very fortunate to have them here in our community. He even carries some tools and hardware which are very helpful as there is not a hardware store.
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December 2020 by Rick West
Good service
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October 2020 by Robert Zecca
Great service
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February 2020 by Ken
Quality parts and excellent service. Took the time to try and find an obscure part for an old tractor.
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September 2019 by Arthur Cole
Great guys and they had what we needed!
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April 2019 by Ryan Donovan
They're a real auto parts store like everyone used to be. You go in and the guys actually know about cars not just a cashier like the other parts places. They know what you need and tell what you REALLY need. There really is no replacement for actual customer service, NAPA stores are from my experience the only ones in the automotive parts world that still actually have that. Prices are fair, they have what you need, they have stuff that other part stores don't even know what you're talking about!
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November 2018 by Doug Kramer
Not very happy they didn't even have a upper radiator hose for my Ford explorer / spencerport NY.
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September 2018 by bob shields
Parts not in stock
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July 2017 by Doug Thurley
Great prices, all most always have what I need in stock! Knowledgeable staff!
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June 2017 by Michael Brunea
Store hours posted on line open till 4:00 on Saturday drI've there sat. Afternoon closed at noon. Bull
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June 2017 by Renata Lee
Very friendly and helpful
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January 2017 by Barbara Lake
Really nice guy, helped me fix my wiper blade problem. Thank you