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November 2023 by Pam Ayers
I never ever feel welcome by the woman at the desk when I walk in the door. She is apathetic and flat and usually coldly says when I approach the desk to sit down, as if I’m out of line coming up to the desk. They have no sign-in, so this assumes she will just remember who arrived when. Today I walked in and went past the desk to a seat, to avoid being scolded for coming up to the desk. But of course, then she snapped at me for not coming to the window. I guess you can’t win ?The wait was super short at before-8am, which was nice because sitting there with her leering at me wasn’t my favorite.The phlebotomists here are fabulous, though. I’ve always had good experiences - positive, friendly, gentle. And my veins are tricky so the fact that they are able to draw easily is a testament to their skill. Really love the folks doing the blood work here.Just be prepared for an unwelcoming attitude at the desk. Ultimately, the ambience matters less than the actual draw experience, so I just go in knowing she’ll be crabby and remembering it’s worth dealing with.
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July 2023 by Janice Redding
On my 1st visit, the wait was kinda long but not horrible. The young lady was on her own and did a wonderful job of keeping everything smooth. Next visit, 2 days later, no waiting and I think the tech and I are now on 1st name basis. Lol. ?
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May 2023 by Sam Sicienski
Got there at 3:50 and they were closed. So make sure you get there way before they “close” at 4.
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October 2021 by Private Private
It's a good lab but other people work too. Should be open till atleast 5pm. Closed on the weekends, days/hours of operation not convenient.
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September 2021 by Sarah Barton
This is the third time we had a bad stick @ this location. More pain swelling @ bruising. Both my husband and I get regular blood draws and we will not go back to this site again.
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August 2021 by Sunday Morning
Very impressed with the way the phlebotomist conducted herself. A young lady working alone with a packed office. Camyron was playing receptionist and doing all the draws and testing. I had lengthy tests but she was still very professional and polite to everyone who came in. She spoke with respect and kindness . I was amazed at her calm demeanor and she was even smiling at people and explaining that it would be a little longer wait because it was just her that day in the office. This young woman should be a model of how to treat sick People. Honestly an amazing young woman. Thank you young lady!
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July 2019 by C A
To all of you wonderful patients ... Even though the bridge is closed in Spencerport. We are Open same business hours M-F. Come Visit us
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November 2018 by S G
Medical laboratory part of the Rochester Regional Health System. Staff was friendly and processed my routine blood work visit very quickly and efficiently. The waiting room offers some seating and free coffee and water while you wait. Plenty of parking and very easy to locate the building and office.
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November 2018 by Lori Maruszak
Very professional office and hardly no wait time..im in and out...love this office and location in Spencerport..wondferful staff.
