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January 2022 by Greg Lane
I have ordered probably 15 times at this location this year. But no more. I am not much of a complainer but this location is so poorly managed I don’t have the patience to deal with them anymore. Every time I call I am on hold for a minimum of 3 minutes. My food is never ready at the designated time and there are often other frustrated customers in the store waiting for their food too. It’s not like it’s a cheap pizzeria so it’s to find somewhere else.
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October 2021 by Niki Van Dixon Marapese
I ordered a pizza for my son and wings. it took over an hour for delivery and when the order came the pizza was ice cold. I called and spoke to the Manager and he said he would sent another pizza back out. the pizza came an hour and 15 minutes later and the pizza was colder than the first one. very disappointed in this one. I will Never order from them again and do not recommend them. horrible service.
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September 2021 by Brittany Rideout
terrible customer service. the male on the phone was rude and could basically have cared less about me as a customer. My pizza was burnt and not cut and after calling and complaining I was told they'd give me a credit for a free pizza. one week later when I called to order the pizza I was told would be complimentary, I was told they had no record of it. after searching through my email for the order number, the guy said the best they could do was 15% off. Do better
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August 2021 by Patricia Lane
I order from salvatores frequently. This location lacks in customer services . I have stood there for over 5 minutes and still not been greeted the last 2xs I have gone there. They just look at you and keep doing what they are doing. (Not with a customer) would be nice to be acknowledged , just a simple we will be with you shorty would be nice. Today I placed and paid for my order online at 11:39. I arrived at 12:05 and at 12:10 I finally just stated my name and what I was th
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August 2021 by Sav Kell
The pizza had way too much sauce that didn’t taste great and your delivery driver almost hit me in the parking lot ??
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June 2021 by mike mckain
Service was snail like. But great band and bars.
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March 2021 by Carl Creasey
Always fantastic!!
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February 2021 by Samantha Butler
I order 10 boneless wings and a large pizza. The pizza was okay. The boneless wings.....they were smaller than a new born baby's hand. Paid way too much for subpar food.
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November 2020 by Linda Marciano
Do not order from the one on West Ridge Rd. $33 waited an hour and half for delivery pizza cold, fish over cooked and dried out!!! Called and they only offer 10% off next order. Terrible food and service!!! Shame on them. Contacting better business bureau.
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March 2020 by Eric Jackson Sr.
consistent quality customer service.
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December 2019 by David Bletsko
Pizza was alright and I ordered country sweet boneless wings on the side and probably some of the worst in Rochester. Workers were very pleasant. The place could use a remodel.
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December 2018 by Chelsea Root-Giardina
food is always late and cold, never get charged the same price for the same item, delivery drivers never have change not even a few singles, and when ive called to tell the workers I am dissatisfied with these issues they could care less. worst customer service I've ever seen.
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December 2018 by Mary Cain Torcello
This place is a dishonorable organization. They take your money without telling you all the conditions first. They're only allowing 9 to 4 weekdays for the “unlimited†golf and yet they took money for a full month membership even though the person who was going to use it works full-time. When we informed them of this they would not refund our money. Don't go here - they're a totally dishonorable company.
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November 2018 by Gerriann Chandler Jackson
Expensive Rude employees
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October 2018 by Sofiea Ayers
Had a great time!!!! all the crew had great personalities and were fun! parents and kids all left with smiles.
