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April 2024 by Ernie Dankert
Good breakfast stop. Better choice than McDonald's, by a country mile.
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March 2024 by Eric Wade
I was upset bc their Expresso machine was down. The lady who worked there said it had been broke a week. UNREAL!!! How are you gonna run a coffee ☕ shop with broken down equipment. The owner/franchise person really needs to get it on it and get with the
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February 2024 by David Vilinsky
Great experience and attention to detail while obviously short staffed. Nice diverse menu.
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January 2024 by Mike and Beth Burton
As someone who frequents many local Tims. This will be the only location I'll highly recommend. I've been to at least five other Tims in the area and this Spencerport location is the only one with consistently high customer service. It's the only location where I feel the staff is consistently looking to serve and help. I've never felt like "just another transaction" --- If the owner of this location owns others nearby locations, I would look to this store as an example. Thank you for staying open past five, having two dollar happy hour lattes and never treating me like I'm an inconvenience. Kudos.
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January 2024 by Nicholas Lafaro
Friendly service but the coffee there tonight is old and too strong....
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January 2024 by Bill Armstrong
this applies to only one item - a walnut crutch donut. What a disappointment - nothing walnut about it. It is a chocolate log shaped donut with absolutely no walnut taste at all. Need to do so much better T.H.
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December 2023 by Jeremy Bard
After visiting Canada ( Home of Tim Hortons), this one was on the slower side for service, but the order was spot on.
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October 2023 by Jennifer Baird
Drive thru ordered chips and grilled cheese panini. Chips stale and sandwich not grilled. Absolutely
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August 2023 by Brian R.
My first time at Tim Hortons. I'm a local native and I come back to visit yearly. Used to the McD and BK in Brockport for breakfast on the go, decided on Tim Hortons instead. I don't normally like to repeat what other reviewers say, but my thoughts and experience was pretty much the same. The staff here are the definition of disengaged. The service in the lobby is painfully slow, to the point where you almost have to interrupt their attention from the drive thru window which seemed the anchor for this location. I imagine if you Uber eats or drive thru, the experience is fine. I don't recommend the lobby. The coffee is great, had it twice in three days. Breakfast sandwiches are tasty but the biscuits are crumbly however plenty moist? I had a sandwich at lunch time on another day but the ciabatta roll was over toasted, not burnt just crunchy ( cuts the roof of your mouth crunchy) the kettle chips are amazing. I think the staff here is the main problem, they have a weak team. Feels like the place belongs in the village, and that made a nice impression on me. Would go again but not to sit in the lobby, I'd get it to go. The staff here needs a triple shot espresso maybe? Not a place to go if you're looking for a great face to face experience.
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August 2023 by Jeremy Lewis
They don’t care anymore, the quality of food and drinks have gone down tremendously over the past few
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June 2023 by Allycia Beherns
So, went there this morning, yes it was very busy. Sent thru drive thru. Women had a complete attitude. Wasn't paying attention half the time we were giving our order. Repeated out order not even kidding 8 times before we were told to pull forward. Then food was wrong, given wrong donut after again repeating it twice at the window face to face. Very unpleasant the whole time.
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June 2023 by Anna V
Best Tim Hortons in the area by far! They always get my order correct. Their drinks taste good and are consistent. The staff is very friendly and helpful. I will literally go out of my way to go to this Tim’s when I’m craving it.
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May 2023 by carl nyiri
My wife loves their coffee!
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February 2023 by Amanda Borrelli
I love this Tim hortons and have never had an order messed up. If on the off occasion I ask if they can fix it and they always do. The staff is also really nice and patient.
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February 2023 by Amanda Akyuz
I love this Tim hortons and have never had an order messed up. If on the off occasion I ask if they can fix it and they always do. The staff is also really nice and patient.