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March 2024 by Kelly Obrien
Steve was calm and reassuring after we hit a pot hole in the rain on a major road. He fixed it fast and made sure we could pull out safely before leaving.
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February 2024 by Rah Wayy
The best
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February 2024 by Ricky Gallmon
The best service
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February 2024 by J. S
I'm leaving Steve a 5 Star Review because he extracted my Chevy Silverado from a situation where I don't know how he did it. It was like a magic trick. Anyone else surely would have had to damage my truck the way it was pinned next to a tree, icy conditions, mud, but he was an absolute genius.
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January 2024 by Jim E.
Stay away from these thieves. Charged 650$ for a tow 15 min away with ridiculous itemizations.
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December 2023 by albrith hilaire
My vehicle was towed, they was very accommodating and understanding with the pricing. I’m not sure what her name is but whoever that nice women is from dispatching she was able to be flexible and very communicative with allowing me to pay a reasonable price for the days that my vehicle was being stored. They are very understanding especially when it comes to any circumstances that you may have. Big tow for the win! I appreciate this women again God bless her heart!
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November 2023 by Michael Rose
After my accident, other shops were telling me it would be a month or two before they could look at my tractor. The day after calling Monika, she had my tractor at her shop and torn apart. After 3 weeks of hard work and going above and beyond dealing with suppliers and insurance, Monika and her team had my truck fixed and looking brand new.
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November 2023 by Quincy Jackson
From getting towed in to yard from a wreck with my 579 Peterbilt, to completion was about 5-6 day turnaround. They were quick to answer the phone and quick to contact the insurance companies. It was hands down best service I’ve gotten owning my truck. And the work was amazing truck looks brand new
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November 2023 by Shea Butta
World! May I have your attention!! BIG TOWS in Spring Valley NY is all about excellence, superior service and high quality work! Our big truck was in an accident & was towed to Big Tows. I could almost swear Monica had the parts ordered and ready to go before the tow truck driver unhooked the truck, With Monica’s excellent customer service demeanor she has a great relationship with many of her business counterparts from insurance companies to parts departments. I’ll put my money on Monica in a good cat fight! :) I am both thankful and grateful for the excellent customer service Who Dat Truckin experienced at BIG TOWS!! THANK YOU ?
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October 2023 by Tara Rosenblum
During a nightmare of a night including getting stranded on a busy stretch of 95, Vincent service Inc came to the rescue in lightning fashion and were professional, courteous and safe . Such a lovely experience - isn’t it amazing when a company so far exceeds expectations?!
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August 2023 by Darryl Murphy
I want to give a big two thumbs up to big tow For fixing my truck.I'm getting the job done with no hesitation. Shut out to Jasmine and the ladies in the office. And to the owner, she's awesome. And they bought me lunch thank you so muchService: Transmission
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July 2023 by nicholas carl
Called Big Tows for a tow on my car that broke down very late in the evening and spoke to an associate by the name of Anthony who not only went above and beyond to get me the best pricing, but had a driver by the name of Justin to me in the matter of 15 minutes! It was unrealistic! Never have I had a tow truck respond so quickly and had such friendly service from both individuals! I would highly recommend using them!Service: Car towing
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July 2023 by Gentian Peci
Higway rubbery over priced and they will charge you even if they don't preform any service to your vehicle. At $160per hour for ur vehicle to seat at their shop and do nothing to it i think is ridiculous. Strongly do not recommend for anyone.
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July 2023 by Ryan Pena
I had an awesome experience with Big Tows! Im from NC, but broke down on I-287 in NY. Everyone was extremely friendly and professional...from the tow driver that picked up my loaded Semi, to the driver that took us to our hotel for the night, to the ladies in the office handling payment. They stayed late the next day replacing our radiator and did it with a smile! Thanks for getting us back on the road!
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June 2023 by CATHLIN BONCARDO
absolutely the best in the business. In 25 years of dealing with heavy equipment, dumptrucks, tractor-trailers, I have never met a more professional group. From the first phone call this organization made me feel at ease. Within 24 hrs they came to shop after a terrible accident that my 18yr old Peterbilt had. I kept telling the insurance adjuster I wanted to get it fixed because I was afraid it would get totaled just by looking at it. They were amazing at handling the insurance people. i would more than highly recommend them.
