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October 2021 by Kenneth E
The staff here are wonderful. I have had only positive experiences with the bank it self. I had a goof with a direct deposit many years ago when they changed from Charter One to Citizens Bank. The local branch straightened it out notifying people and the credit rating services that it was an error in the system. They covered the overdraft fees that happened.
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July 2021 by Joshua Brass
Excellent branch, tellers always go way above and beyond!
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January 2021 by Shoshana L.
This location was super helpful to us when opening some new accounts. We went when they opened on a Saturday morning, but there were people waiting outside to get in already. The lone teller processed the line quickly while we sat with a specialist who walked us through their variety of account options to determine what would be best for us. Overall it was a great experience. While I haven't needed to go inside during the pandemic, the fact that they have two drive-trough ATMs plus a lane for drive-through banking makes withdrawing cash quick and easy!
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October 2019 by suzy s
Always helpful and very nice..I've been banking there more than 20 years!
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August 2019 by Daniel Shaver
I've been banking at citizens for about 15 years now. Jacqueline, Mike, and Tom are first class and have always treated me great
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April 2019 by Chris Coffman
My card information was stolen. I knew exactly who did it and Citizens refused to prosecute .I would give this bank a negative 10 stars if Google would allow. Citizens does not care about customers, only money .
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June 2018 by Alexis P.
Citizens is the WORST BANK ever. They don't deposit your DIRECT DEPOSIT when they are supposed to but will quicky charge you an overdraft fee. Take forever to process payments... just HORRIBLE
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June 2018 by Paula Jones Denton
Very nice people at this branch. Very helpful and courteous. Never had a problem
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July 2017 by dawn pfeiffer
Everytime i have any issues or questions they are always willing to help...very nice and professional...
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May 2017 by Samantha L Robbins
Poor customer service very rude and not helpful will definitely be taking my business elsewhere​.
