-
November 2023 by Yvonne Filer
I'm so glad I came to you all for my vehicle and could help my sister Rhonda for letting me know about my 2017 Ford Escape and cosign for me she is great sister to have I love her and Gary to death. So thank you Kevin for helping me with every thing .
-
November 2023 by Roger Cardot
I recently bought my 4th vehicle from Kevin Merrill and Emerling Ford. Once again it was easy and I got a great deal! I encourage anyone looking for a vehicle to talk to Kevin before they make a decision.
-
October 2023 by Kendra Frank
Michael Bird was amazing and super professional. Doing business with him, made my decision of getting a Ford Bronco real easy. He will have my business every time i get a new car. Thank you.
-
September 2023 by First Last
Parts guys are helpful and have been pretty good at their role. I avoid Emerling as a rule. But they deserve special credit. Otherwise it would be 1star.
-
July 2023 by Sondra Lamacchia
The day I went to clean my car out that had been in an accident, the man in the body shop felt so sorry for me because I was crying, he asked me if I would be purchasing another vehicle and I said yea of course but didn’t know how to go about doing so from that point. This kind man took this totally broken woman and introduced me to Scott. I just have to say that Scott is an angel on earth, he was very patient and knowledgeable, the next morning I went back to test drive some cars and I ended up buying one that day, Jason in the finance dept was amazing as well, I have to say that I have truly extended my family and will never shop anywhere else but Emerling, thanks for all you do
-
July 2023 by Sandy Lockwood
All of the people at Emerling Ford are friendly and knowledgeable ,from Mr. Emerling down to the mechanics.My salesman Kevin did a great job of directing me to the right vehicle and giving me the best possible price!I will recommend them to everyone but especially single women! You don’t have to worry about being treated any differently than a man.
-
July 2023 by ELLICOTTVILLE AQUATICS
Couldn’t be more happy with the experience. Definitely worth the wait.
-
July 2023 by Kimberly McClure
Leasing a vehicle from Emerling Ford was seamless. My salesman, Nate Woodruff took his time showing me the vehicle and answering my many questions. I will definitely be a lifelong Emerling customer!
-
June 2023 by Philip Marcello
Scott Heiler, our salesperson, was most helpful and patient as we selected the details for our new Edge. He was always ready to answer our questions.Jason, the finance person, quickly and correctly computed all the money details of our transaction.These two men seemed to team well together.
-
June 2023 by David Steiner
They completed 5 different repairs to my 2020 F-150 under warranty. All work was completed promptly and communications were great. I would recommend them for service.
-
May 2023 by Jennifer Hurd
The purchase of our new truck was seamless. The sales force is amazing and really accomodated all of my needs for what I wanted in my truck as well as availability of sales and management staff to make the transaction run smoothly without a hitch. Jeremy was amazingly helpful with everything along the way making sure i understood the entire purchasing process. I would recommend them to anyone looking for a new vehicle.
-
April 2023 by Amy Beckett
Mike Bird is a wonderful salesman who gives quality service. He is friendly and knowledgeable. He puts a great deal of effort into putting together a deal that works for the customer. This is my 2nd vehicle from Emerling and Mike. Just an excellent experience and I recommend Emerling Ford.
-
April 2023 by Bonnie Moore
They were amazing. So helpful and quick. They made sure that my car was done quickly. They scheduled my appointment to work with my parents dr appointment. They made sure that my car was as close as possible so my elderly parents wouldn't have to walk more than 10 steps to the car. We enjoyed coffee/water while watching TV. The waiting room was very inviting. Great experience.
-
April 2023 by Deborah N.
With regret I have to write such a review. My fiancé my 2016 Ford Escape into Emerling Ford for service, just recently. Worse experience I have had. When my fiancé spoke with the General Manager, Nick Luther he was rude, condescending and very dishonest . This all happened because my fiancé gave Emerling a #3 on their Madallia survey. I personally wanted to originally wanted to go to one of Carl Emerling's dealerships because my brother in law always bought his vehicles from his dealerships (Gowanda Ford). Now the General Manager Nick Luther said they were not associated with Gowanda Ford which is untrue. The General manager told my fiance that because of the rating he gave then Nick Luther no longer wanted to do business with us, and took it upon himself to cancel our next service appointment May 1st. Never known a service business to do such a thing!! Also, Mr.Nick Luther thinks it's okay to discriminate against senior citizens because he doesn't like a review. I would think Mr. Carl Emerling would be worried about losing business with a General Manager like Nick Luther. You know what they say word of mouth can make or break your business. I will certainly never do business with them again nor would I recommend them to anyone.
-
March 2023 by Guy Kovacs
While my F-150 was getting a makeover, I drank all their coffee. Watched their TV. Enjoyed sitting in the lounge. Even took a short nap but they woke me up at an hour and a half. My truck was serviced from bumper to bumper. Did not cost me nothing at all. I used my Ford pass rewards. Great place, friendly staff. Very nice environment.
