-
November 2023 by Mario Garcia
I don't use shops for my personals but they take care of my work truck and never leave me waiting ..very communicative and happy to explain in detail . Always polite ,nice and happy there in the service center. And always willing to work with my random scheduling needs
-
November 2023 by Brett Huch
Always great service and professionalism when I show up. Always looking out for your best interest as the customer. Always willing to lend a helping hand when they are able too.
-
October 2023 by Brian Fish
Mary was amazing and patient. She found me a hard to find vehicle well color at least. Very helpful throught the whole process made the experience quick and easy.Thank you Mary
-
October 2023 by Jessica Steele
I greatly appreciate the whole team at Jim Murphy of Springville, NY. Sales, service and reception at check out, all super great service.
-
September 2023 by Louis Barnas
Quick to set up appointment. Obtained part before appointment time. Verified my diagnosis and vehicle codes. Very efficient and knowledgeable technician, Service department left my vehicle clean and charged. Great to have a local dealership service my Chevrolet Volt. I was told tech worked through his lunch to get my vehicle completed while I was having lunch at the Apple Dumpling.
-
September 2023 by Mark Siminski
Service Manager Tim Shriver always makes sure customers are satisfied.
-
August 2023 by Sarah Epps
I previously posted a bad review with a low rating. Changing my rating because management took our concern seriously and went above and beyond to bring clarity to the issues and corrected the issue. They listened to us and corrected the problem without further charge to us even though they didn’t have to. They were sincere and this is the best example of how to keep a loyal customer. There are businesses that do care when their customers are upset and this is one of them. Thank you for rebuilding our trust.
-
July 2023 by Moshe Elo
When i first contacted Jim Murphy Chevrolet,my expectations were low,as i been thru the ringer with multiple dealerships,trying to find the exact vehicle i wanted,with no success (had been searching for 4 months). Their dealership had the exact vehicle in stock so i figured id call and shoot my shot. And im glad i did!Mike was an absolute joy and pleasure to work with. He made sure he was on top of things,was very professional,and was always available to me if i had any questions.Mike and Jim Murphy Chevrolet were able to get me a great price on the car ,and the entire process took less then a week,(it is now July 26,2023 and i first contacted Mike and Jim Murphy Chevy on July 20th to inquire)and i sit here writing this review with my brand new Chevy Camaro sitting in my driveway (delivered this morning).I am very thankful to Mike,and all the hardworking staff at Jim Murphy Chevrolet for getting me the vehicle i wanted, with zero hassles or issues!Thanks guys!
-
July 2023 by Sandy Sparks
I was greeted promptly by Tim and my vehicle was taken in on time and was completed right on schedule. Bob was very helpful and accommodating when I asked to use a coupon on my inspection.
-
May 2023 by James Lange
Overall my whole experience was awesome and I will be using your services again only thing they forgot to do was put the three little pounds of air in my front right tire but I guess that can be forgotten but that's the little thing I asked him to do to see if they really were putting love toward my car, small things go a long way
-
May 2023 by Arlene Kirchmeyer
Love Mike Evans. We have been buying cars from Mike for a long time. He continues to make everything so easy for us.
-
April 2023 by Chris Griffy
I have a company vehicle that must be worked on by an approved shop and I've been trying to be loyal and bring it exclusively to Jim Murphy for all maintenance needs. Every time I bring my vehicle here it's a disaster. I end up having to bring the truck back 5 times every time for some reason or another, all mess ups on their end. This time the mechanic broke my wheel speed sensor when trying to reinstall my tire and when I got in my truck the abs, traction control, and service stabiltrak warning was on. I have to find a ride, on a work day, to bring me back up to the shop to fix something that shouldn't have gotten broken. I was in for rear brake repair, they were hanging up and sticking and making the rotor extremely hot. First 20 minute drive and the same rear brake is hanging up, smoking, and making rotor extremely hot, didn't fix anything. Terrible workmanship, don't take your vehicle here
-
April 2023 by Gary Korbar
Great dealership to do business with but I was disappointed when I realized that the original tires were still on my Z71 with 47K miles. Gotta get new tires for next winter. Other than that, my experience was excellent!
-
March 2023 by Donna Clinch
Bob Y is so kind,he is always going beyond his duty to keep the customer informed about what is going on and what more needs to be done to yr car. All of the people that work there are so kind and quick to answer yr questions and to make appointments.thank you for helping me a happy customer.Donna Clinch.
-
March 2023 by Derek Lynch
Mike Evans is awesome and goes above and beyond to make the process a breeze. Friendly, honest, and no gimmicks or tricks. Can’t say enough about them. Will now be making all future purchases here.
