-
January 2024 by Tricia M.
Had an unexpected tire issue this morning while in Ellicottville. Called Mavis in Springville and spoke with CJ. Explained that I needed a tire looked at as pressure had dropped overnight. Also I had an electric vehicle- he told me to come on in. We arrived and they took me right away. The manager Steve assured me that they would take care of the problem. Within 30 minutes, they had pulled out a construction screw and repaired my tire.I highly recommend Mavis Springville . Thank you so much to Steve and his staff for the excellent service
-
December 2023 by Janelle Hotchkiss
I can not thank Steven and Logan enough for the experience I had at this location. I came to this shop after having my snow tires put on by another local business, because there was some sort of leak in one tire causing it to not hold pressure. I came to the shop around 4pm and I had to be to work at 5. Steven quickly assured me he could help me and within 30 minutes I was out the door with a new valve stem and a smile on my face. From now on, I will choose Mavis for the services they provide and I will refer all my friends and family to them. Steven went above and beyond with this service and I sincerely thank him for this.
-
December 2023 by ryan ganschow
Absolutely the most amazing service. Especially after southtown tireman should have caught the issue while the tires were mounted and balance. In other words I'll be taking my vehicle here from now on and Definitely recommend to anyone I can!
-
December 2023 by Stella Hovey
The staff at Mavis are absolutely PHENOMENAL. I brought my car to them, wheels nearly falling off, without an appointment and they were able to sort me out immediately. This was after my usual garage sent me on my way with the dangerous tires saying they couldn’t get me in today. The service manager even called them and scolded them on my behalf! It was an absolutely wonderful experience and they have gained a new customer.
-
December 2023 by Amanda Gorney
The service is excellent. The people are so friendly and kind. They take the time to listen to what you need and they explain things to you that you don't understand. They make sure that each customer is taken care of. The prices are fair. If you need tires go to Mavis Discount Tires in Springville NY
-
November 2023 by Kevin Funk
In all fairness they were busy, made an appointment for a wheel balancing. Got to the shop at my designated time and waited for a good 50 minutes and still nothing. Dissapointed for sure, was hoping to support a local business but customer service and timeliness are not a strong point.
-
November 2023 by Patrick Castle
Went there today to get an oil change. And flip rim to tire, studded, for winter. Staff is awesome. I was quoted a price from someone I thought was a little off. After getting all service done, staff members made it right. I am a loyal customer this company and I recommend it to everybody. I will be a loyal customer with all seven of my vehicles
-
November 2023 by Andy Nichols
These guys are great! Fast service and unbelievable customer support.I shopped everywhere for the tires I wanted which they had. After a couple of weeks I had an issue that I probably should have been charged for but they took care of it for me right away and got me back on my way to work!Fantastic crew! Thanks guys!
-
October 2023 by Daryl M.
very good prompt service .Place was very busy but still got me in and out quickly. definitely will use again. pricing was very reasonable also.
-
September 2023 by Michael P
The service I received at this facility was exceptional. I had 2 blowouts on my popup and Steve and Johnny came to the rescue. We just started our camping trip when we got the blowouts and we were taken care off promptly. When we called we and explained our troubles and they did not hesitate to help. I cannot express my appreciation for the help we received. These folks went above and beyond to make us happy and get us back on the road. Thank You again!!!!
-
September 2023 by Cassondra Sanders
Called 2 days ago for an appointment as I needed work done before my inspection. Mavis was able to get me an appointment right away with short notice. I had the best customer service experience here. Everyone that I dealt with whether on the phone or in person were wonderful. I was greeted up on entering the shop and given honest quotes and was kept in the loop as to what was wrong with my vehicle along with their recommendations. I never felt pressured to add additional services just honest feedback. At checkout my receipt reflected the quote given to me. I will definitely be a returning guest.
-
September 2023 by Justin Whalen
Had the pleasure of dealing with Brad. My parking brake assembly came apart while I was driving, an hour away from home. Brad got me in super quick and had the issue resolved and me back on the road in 20 minutes! Highly recommend these guys, they know what’s there doing.
-
September 2023 by Pete
Great place! Had a flat tire far from home and they were able to quickly fix the tire and get me on my way. I’d do business with them again because of the friendly, fast,competent service.
-
August 2023 by Denise Horrigan
Had a flat tire. They got me in, replaced and balanced the new tire and I was on my way within 30 minutes. Very happy especially with the pricing and staff! Highly recommend!
-
July 2023 by William Massen
Had a great experience with these guys. Nobody likes going to spend money on tires but the atmosphere is great and the office space is more than enough. Management is more than professional.