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January 2024 by Ryan Acuna
Horrible customer service and do not want to help. What a disgrace to a bank branch.
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September 2023 by Itz Iron Life Miguel
It’s Good to have a Chase around this Area... thanks... Just customers around this area tend to look for problems, not good...GOD Bless US ALL...
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April 2023 by Monique Breeden (MoneezWorld)
This branch needs new management or better customer service reps. I must admit the gentlemen that spoke to us “tried” to help, but the staff were very dismissive.It’s bad enough many good black businesses are disappearing in our neighborhood it’s even worse to see our people not interested in helping each other.
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November 2022 by Stephanie love
There is a lack of professionalism at this location. I was not greeted till 45 mins later and was told I would have to wait an additional hour to be seen. This branch tends to be very slow at all times. Whether depositing money or trying open acct. They move like snails. It doesnt take you 1.5hrs to open an acct
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February 2022 by Patrick Patricio
Very disapointed about what they did to me the same week i m having funeral arrangements my Mom that s passed awayI deposited a check for $6000 a day beforeThe fund in my app shows the money was available and the teller refused to gave the amount that i wanted i saw him called someone that s may be a supervisor still refused to gave me the amount that i wanted she told me wait you could try toorowwthdraw $3000 in the atm and tomorrow you could witdrwaw the rest i did all of that and even the atm won t allowed me in the mean time she told me that (she s going to have someone called the bank)i waited a little while than iicalled the bank the automated serviceStated the fund is availableNow because of they errors i had to spend over 40 minutes and i had to wait the next day to wthdraw the amount that i wantedAnd after i mdone with representative i asked her (you told me you was going to call the bank for me did you do itShe told me she eas busy with other customersThis is what i went thru while i tried to make areangements for my mom funeral
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December 2020 by ironLife
It’s Good to have a Chase around this Area... thanks... Just the people around this area tend to look for problems, not good...GOD Bless US ALL...
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June 2020 by Kev Kev
Not welcoming don’t know how to talk to people have.has an attitude like it corona I don’t have to work not a welcoming place I would have took my money out of the bank over 1 contact with individulal don’t go here unless you have
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June 2020 by Gloria Sabree
Great service
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March 2020 by She
As I sit here waiting for more than 40 mins. A bunch of workers walking back and forth doing nothing. The bank is empty and still I’m waiting. I won’t be back here. They lack in customer service!!!
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November 2019 by ray alves
Nice bank always clean not long waiting time.no customer restroom just have to hold it
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August 2019 by Tee
As I sit here waiting for more than 40 mins. A bunch of workers walking back and forth doing nothing. The bank is empty and still I’m waiting. I won’t be back here. They lack in customer service!!!
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June 2019 by Mark R.
They are so slow. The associates walk around as if they are busy with customers but the are not. Also they skip you after you sign in if their friends walk in for service. I went their to open a business account but changed my mind after this experience. CapitalOne was glad to take my business. I guess Chase didn't need my money. Try to avoid this branch or Chase all together.
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May 2019 by Tee H.
As I sit here waiting for more than 40 mins. A bunch of workers walking back and forth doing nothing. The bank is empty and still I'm waiting. I won't be back here. They lack in customer service!!!
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April 2019 by Raul Mac Beth
Not the best but not the worst I seen some really bad banks. Bring your own pen none there. The customer service they try their best but because of the size of the bank and number of staff is hard to provide. Also if you need a One on One with a Banker (Banking Specialist) you have to get there a ½ hour before the Bank closes because there will be none there, the Bankers (Banking Specialist) leave before closing and only the Tellers & ATM's are left available until closing.
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April 2019 by Raul MacBeth
Not the best but not the worst I seen some really bad banks. Bring your own pen none there. The customer service they try their best but because of the size of the bank and number of staff is hard to provide. Also if you need a One on One with a Banker (Banking Specialist) you have to get there a ½ hour before the Bank closes because there will be none there, the Bankers (Banking Specialist) leave before closing and only the Tellers & ATM's are left available until closing.
