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January 2024 by jessica Scurry
This lil girl is incredibly unprofessional. I went to the shop a few days ago spoke to her about getting a 1/2 up half down She told me to come back at 1230 I got her phone number to text her how much is was going to be. She had clients in the chair so I thought it would be best to text her about the price she told me 190 that's way too much for a 1/2 up half down so i said how about we do 175 although 175 is still too much . So she stopped texting me. Use your words little girl Don't be rude and just stop communicating with a potential client because your not getting your way at the end of the day you are a business owner are you not? The problem is that IG is getting in these kids heads like oh this your talent price it for whatever its non-negotiable. yeah well this is New York everything's negotiable thankfully I found someone 10 minutes later to do my hair and I love it and she got client for life and all for 165 and then of course I tipped her
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October 2023 by Jessica I
Please ask for the price before getting your hair done. The owner will overcharge you. I sent pictures of what I wanted but she made the length way longer than I wanted, told me at the end she used Peruvian hair instead which is more expensive (without discussing that with me first) and that she added an extra bundle for a fuller look (also not discussing this with me as it would be an extra cost). At the end she told me the price was $500. I was totally blindsided. I at least thought it would be max $300-350 for the lace closure based on quotes i got from other places and her website for 16inch hair that i asked for. And then she proceeds to tell me I thought you would have known the price and did research. How can I do research on your personal preference. I regret not just telling her to remove the hair. I've asked around and am told she overcharged. Less than a week and I am removing the hair. Money down the drain.Service: Hair extensions
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July 2023 by sharie huec
Highly recommend!! She never fails me, great costumer service , I brought bundles from her and the quality of her hair is A1 and now I’m a forever client !!l
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July 2023 by Melissa Val
I’ve been going to this hair salon for years we’re talking about a good 6 years and I always love doing my hair here Jae is amazing , caring and very thoughtful amazing service every single time and it hasn’t changed. I will forever love going here because there’s no better hair salon when comes to your wigs, weaves , or ponytails she’s the one for this best place in Queens .Services: Hairstyling
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July 2023 by Danielle Smith
When I tell you this is the best place in queens to get your hair done ! Omg Jae is so amazing , sweet , kind and thoughtful and never disappoints me , very accommodating as well when booking your appointment ! You should definitely book ur next slay with her !Services: Hairstyling
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January 2022 by a j.
Always had a good experience with jae , idk where these other reviews are coming from but shes always professional, kind and reasonable. Her work speaks for itself
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May 2021 by Gigi H.
My stylist was Jay the owner.. She gave me a weave with leave out.. look fabulous all of one day.. went by the next day to show her and she just said it's supposed to be like that and laughed it off. don't waste your money..!!!!!!!!
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April 2021 by Marie Christina Timothee
The eyelash tech Renea offers the best of the best service & never disappoints
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February 2021 by S Pryce
stylist Tash is great
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December 2020 by Shalaunda Andre
Great service and beautiful decor
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September 2020 by La Shandra R.
First of all u never saw me in lake success and I never wore that wig again so you are lying, i have since brought multiple wigs and found a nice young lady who makes me beautiful wigs now, there is no reason for me to ly but I'm am very happy that u responded back so that your customers and anyone who may be thinking of using your business can clearly see your attitude
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June 2020 by Rhonda G.
I would honestly give zero stars if I could. I have purchased from this seller in the past and recently I set up a custom wig order worth $620 a month in May advance of when I needed it (June 17th). I told her that the address was incorrect on PayPal and that I needed it to be shipped to my new address she obliged. Every other week I checked in on the progress and she let me know that everything was coming together and it would be shipped the weekend before I needed it( mind you this was hair for my birthday) on the day of shipping she messages me on insta and says that I have to change the address and then she'll send it so I'm rightfully upset because I mentioned this the first day of buying the hair. As a seller this could not have been your first time having a customer input the wrong address so why wait until the day if shipping when I had brought it up in advance? And she cancels the PayPal and requests another $620 so now I've sent her 1240 in total for the Unit and $620 was being refunded back. I told her that I felt it was very last minute to do this because I already have been waiting the necessary amount of time for the hair, and I would've appreciated a reschedule to honor both of our time. Instead she told me how in all 6 years of service she NEVER HAD COMPLAINTS and from reading other reviews here I see that is not the case! I have never been one to bring down other women but that day she was supposed to send the hair and never sent tracking. I messaged her by email and she didn't respond and she blocked me on Instagram. This is how she treats her customers. JAE after I always purchased from you and you use my photos on your Instagram. Ruined my birthday and definitely will never be purchasing from you and I hope other people see this and heed my warning. We could've reconciled it I would've never paid that amount of money for nothing and I feel highly disrespected like my time and money was wasted and you do not value customers no matter how long they have been shopping with you and championing you.
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March 2020 by Anthony Miller
Very good
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January 2020 by Tierra Brewer
I ALWAYS buy my hair from their online store! Best quality I've ever purchased. Even two years of installs later I am able to use the hair, and get compliments.
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October 2019 by Kalisha Edwards
I love my new full lace piece, Jae put it on for me and cut layers. Got tons of compliments.
