Beso Auto Repair is known for fair, kind, honest, and knowledgeable service. Customers report the owner is pleasant, thorough, and goes out of his way, dealing with clients personally. The staff is friendly and polite, offering recommendations. They are very trustworthy and reliable, providing dealership-level service with family discount prices. Their costs are often way cheaper than dealerships for major jobs like transmission service or turbo replacement. They perform great work on general repairs, maintenance, oil changes, and engine repairs, treating customer cars as if they were their own. They are one of the few places in Staten Island that works on VW and Audi vehicles. Many customers state they have earned a customer for life and will definitely return.