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November 2023 by Ted Erickson
I have never experienced a more discriminatory environment in my life..I paid for 7 piece sectional set..received only 6 pieces..this place is horrible..please dont shop here..go to Raymour and Flanagan.Scammers and totally rude staffThis place will RIP you off!!!!!!
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November 2023 by Pete Weinman
2nd experience with Bobs. First was great, but I removed a star because this time I ordered a bed set on Monday, told to expect it on Thurs. Today, Tues, I got an email "confirming" the Saturday delivery. I called to complain and nothing can be done. Not the end of the world, but I have to change our weekend plans because we need the bed!Otherwise, I like the no-nonsense approach and no haggling - the price is what it is. Keith, my salesman, was very patient, knowledgeable, and friendly. I don't know if the delivery mix-up is his fault, but I guess stuff happens.
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November 2023 by Tamara Rodriguez
I truly appreciate our salesperson Keith who always shows us a top notch service. He never huddled us or made us feel smothered. We have questions he keeps it honest with us. Will even steer us to what our ideals are to help us come to a conclusion of what we want realistically. With our space and vision.We have bought a few things so far and are on to purchasing a few more. Thankfully even thou we moved to NJ We still return to Staten Island since that is where Keith is.
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November 2023 by Cass Powe
The store floor salesmen were wonderful! Kenny took my order. Chris pointed out a few good features on a few pieces of furniture and demostrated the Bluetooth feature on a combined fireplace cabinet /tv stand! Store is clean, organized nicely. My 1st time in store. I was impressed. It was the abovr named 2 salesmen that appealed to me and I brought the pieces.
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November 2023 by Carolyn Gracia
Excellent service!Lorena was extremely helpful and efficient in helping us buy our dream furniture.I'd recommend this particular location for anyone looking for a smooth purchasing experience.
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November 2023 by Eileen Klein
Experience of shopping for a number of items of furniture was actually enjoyable from beginning to end. All persions involved were professional and knowledgeable and helpful. We found the salesperson who helped us a complete pleasure to work with.
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November 2023 by Louron Daly
Thank you so much Carolina for helping me with my situation in regards to my order! lt is much appreciated it! She was very kind, informative, and helpful. Thank you again! Great customer service!
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October 2023 by Julie G
Ken helped us and he was the absolute best. I found my dream furniture and had an overall great experience. Highly recommended
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July 2023 by Jess Paige
Had a great experience. Kevin was great and very knowledgeable. Not pushy and very kind.
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July 2023 by Margaret Myres
My mom wanted a new coffee table. We went Sunday found what she wanted and it came today. They kept us updated on the arrival. They put it together and took all the trash, mom was happy.
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July 2023 by Renee Benavente
Freddy was my sales person. He was very helpful, he listen to my needs and tried his best to stay within my budget n worked with me asking the right questions get me the best bedroom set that I will love. We were above budget but he found me a great set and can’t wait till it’s delivered.
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July 2023 by John Swiderski
We have purchased living set and basement furniture with a fireplace. Now just purchased an adjustable bed . All employees and manager were gracious and well informed about the mattresses we purchased. There was no pressure and we took our time. Inventory check and in stock. Thank you!
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June 2023 by Ronnie Crawford
The experience was great. The best that I’ve experienced in the different occasions that I have did business with Bobs. Freddy in Staten Island NY, was OUTSTANDING! He shared every detail of every piece of furniture that we inquired about. He even was up front and honest about everything. No once did I feel like he was a salesman trying to make a sale. Bobs needs more employees like Freddy B
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June 2023 by Almerson Oropeza
Nick was great to work with.He helped me find what i was looking for while offering me alternatives. Opened up a Bobs card because I’ll be back to do some more furniture shopping. I’ll make sure to ask for Nick.
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June 2023 by Richie Velez
adam was very helpful. from the beginning where we entered the building he greeted us and helped me choose a nice couch. he was very patient even after the last minute of me changing my entire order he did not show any sign of distraction at all. great service
