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October 2023 by natalie dodin
Very happy with the work/service. This is my GO-TO jeweler for everything. Came here many years ago to produce a photograph onto a gold heart shape pendant. This picture lasted for over 20 years, then faded over time (due to daily wear, and use in the shower, pool etc). Ordered a new heart shaped pendant from them again as a gift. Pendant came out beautiful- I was very pleased with the results, price and service.
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October 2023 by Logan Mancuso
Thank you so much to Buono Jewelers and especially John. Buying an engagement ring was a nerve-wracking experience that was simplified and made easy by this establishment. Everything from the customer service, selection, and friendliness of the staff was nothing but exceptional. I recommend anyone in need of a Jeweler to consider Buono Jewelers, you won't be disappointed.
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October 2023 by Chris Christofilakes
I recently got engaged and got my fiancée’s ring from John. The diamond was from an heirloom ring my grandfather had left me. John removed the stone from the old ring, had it reshaped, and sent to GIA for certification. He designed a setting and when the stone came back from GIA he mounted it and made sure everything was ready to go.This is where my family and I go for all of my jewelry needs. Cleaning, appraisals, and of course anything new.
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September 2023 by Diana Bananaa
If I could give this place no stars I would. The owner is a racist and a misogynist. Disrespected and cursed at me my kids and myself for my kids touching his “freshly cleaned” windows to prevent falling over to the floor; like some windex and a paper towel wouldn’t fix it. Would it have hurt him to have spoken respectfully as he mentioned the issue to me? No. He insulted my looks and my children. He caused not only me but my son to feel threatened, scared and unsafe. There was a way to go about this nice and respectfully; as a professional who owns a reputable business. He did not do anything but cause a woman and children to feel scared and threatened. He does not deserve your business. Casale Jewelers on Richmond Rd deserves your business!
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September 2023 by Stuart Roaker
Best Jeweler in town by far ! John treats you like family. Simply the best!
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August 2023 by Gina Liotine
Just went to Buono Jewelers. John charged me almost $30 to replace a battery on my watch last week and didn't even put the watch back together correctly. Went back to get it done correctly. I get to the door at 5:05pm and John (the owner) is walking out the door and refused to help me. Told me next time call the store before I come. Meanwhile their business hours for today is until 5:30pm. I won't go back to this place again. They are very expensive, rude and do not do the job correctly.
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June 2023 by victoria liu
John is a great guy and is very nice to his customers. He told my fiancé that if I didn’t like the ring that we can bring it back. I didn’t like the ring and didn’t think the price was right, honestly. When we told him we’d like to return the ring he sent me the attached photo that wasn’t even displayed in the room where my fiancé bought the ring. When we found out we couldn’t get our money back and can only get store credit i was pretty upset and what was supposed to be a happy thing turned into something that was distressing. Honestly, I really liked John and was going to recommend everyone who was looking for a ring for him. But I’ve never encountered a jewelry store that doesn’t offer returns and only store credit. Even the little stores in Chinatown offer returns! So now we ended up with several thousand store credit that we’ll have to spend there. Like I said, John’s great. Store policy is RIDICULOUS! If you are afraid whoever youre buying a gift for won’t like the gift and there’s a possibility you might have to return the item, or that you might find a better price please be aware of their return policy.
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May 2023 by Tiffany Fields
This is the worst jeweler to go to if you have gold you are trying to fix from another country. I brought my S link chain from Trinidad here to fix because the link broke, this man has never dealt with gold other than American goal and it shows. He soldered the chain and the color change and came out in front the store with people around and said , this isn’t real. Not only that when I brought it to another jewelry on Staten Island they said he doesn’t know much about jewelry because it is real gold just a lower carat and he make the S link one link which made it become stiff. Charged me $30 to mess it up then had to pay $150 to fix it. Ridiculous!
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February 2023 by Jesse Ha
Excellent Jewelry Store. The store is immaculate. The owners are so nice and attentive.
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December 2022 by Juniska Bailey
I found the jewelry store through google and the great reviews. I took my wedding bands to get them sized and they did an amazing job, not only sizing it but they also polish them. The service was fast and the price really affordable
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October 2022 by Joe Monte
I wish I had a reason to visit this jeweler every week. A family business that knows their stuff. Excellent service -- they treat you like family (no joke, and not like a distant cousin kind of family, I'm talking like immediate family). Their inventory is always on point so you can walk in and find something awesome, but then there is the custom side of the house which is just as awesome. John Jr. designed unique engagement rings for me and my fiance and is now doing the same for our wedding bands. They are no nonsense. Reasonably priced always and will work with you to get you what you were looking for. Really, can't say enough. My whole family swears by Buono Jewelers. Even my in-laws love the place. John Sr. helped restore and repair an antique Rolex for my grandmother-in-law. Seriously, my jeweler helped me score major points with the in-laws. What else do you need to know? Don't go to mall. Don't go online. Go here.
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August 2022 by Zara Lone
this was the absolute most pleasant i could ever hope for! everyone was extremely kind, and they made a stressful process so much easier for me. i found a beautiful ring exactly like i wanted for a great price. John was absolutely fantastic and i can’t say enough good things about his exceptional service or demeanor. overall, such a pleasant experience, thank you Buono! we will be back!
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July 2022 by Marianna H
I've been going to Buono's for many years. They are one of the BEST jewelers out there and they stand behind everything they sell. I would not trust anyone else.
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May 2022 by Gregory tetaud
Very trustworthy and reliable. Beautiful work, friendly owners. Great experience. Highly recommend.
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April 2022 by Luke Crisalli
Went here to get a smartwatch band fixed, thinking that they wouldn't do it because it's just a lil thing. Was pleasantly surprised with how welcoming and nice they were. Even if it was just a$15 or so fix, they still made me feel like I was their most important customer. If I ever have any jewelry needs again, you can be sure I'll be coming back here, and so said everyone else!
