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January 2024 by Anne Rappaport
Bella and Sam are terrific. I bring my Goldendoodle in regularly and have never been disappointed
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December 2023 by Brian Callahan
What a fantastic grooming shop, people and overall ability. I went to the shop today with my Irish Wolfhound show dog and she looks SO good. Thanks to Samantha and team!
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September 2023 by Alice Marino
BYOP GROOMING is by far the BEST! Their attention to detail is outstanding. They are kind and courteous not only to every dog they handle but also to their humans. Very skilled and professional in everything they do from appointments to the finale. I’ve been going to them for years and share this information with you as a professional in the business of dogs. I also highly recommend them to all my clients. Thank you Sam for your consistency and dedication to your work and your services.RufF lOve,Alice?❤️
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September 2023 by Monique Sanchez
Been bringing my girl here for almost 5 years! I won’t go anywhere else! Everyone is so kind and sweet and attentive to what my dogs needs are. 10/10 will recommend
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July 2023 by Ryan Burns
Took my GSD / alaskan malamute mix here for the first time today…asked specifically for no shaving to be done as my dog is double coated. I made sure to confirm only scissors would be used. I get home and take a closer look at him, and his groin / stomach area was shaved down to the skin. I was told he would be getting a sanitary trim (again I confirmed no shaving). Shaving was also done on his butt fur. This is very harmful for a double coated dog as the fur does not grow back properly unless scissors are used. For the price charged I should be getting my dog perfectly groomed and my requests should be followed exactly, unless changes are confirmed with me before they happen.Edit in response to business: I have had my dog professionally groomed many many times (including sanitary trims) and he has never come back completely shaved like this. I’m unsure where the business got the idea that I usually do at home grooming — it would not even be possible due to the size of my dog. Lack of communication can’t be an excuse when you’re dealing with peoples animals. A ‘trim’ is not usually a word used to describe something being shaved down to the skin. I asked for scissors everywhere and was told that’s what I would get.
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July 2023 by Linda Y
I've been going to BYOP for over a year and they're great. They are punctual, do a great job with my dog, and will update you if there are any issues like needing to cut a little more off due to a tough knot that couldn't be combed out.
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July 2023 by Lianne B.
One of the worst experiences at this groomer. They cut my dogs nail too short and cut his quick. We got him home and immediately when he got in the house was bleeding everywhere. I understand these things can happen but completely unacceptable as a business to not let the owner know at pickup! Completely unacceptable and would not recommend this groomer to any animal owner
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June 2023 by Nanz L.
After trying regular retail store to get my fur baby groomed I found Byop at their old location which wasn't far from our house. Everyone was super friendly. Each made every time same service just perfect they ask questions they really take their time Kelly became my favorite ever since. she's the BEST any issues or concerns they will contact you. Once you enter the shop you are able to see how everyone loves what they do..
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May 2023 by Kelly 23
My Gracie was handled with love and care by entire team at BYOP. This was her first grooming experience and we look forward to our next visit. Thank you Sam. Wish I could give you more stars⭐!
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May 2023 by Margaret Mitchell
This place is no good, they did not bathe my dog, when I picked my dog up he smelled like all they did was pour a bottle of men’s cologne on him, nor did they clean his face, really disappointed and will never go there for there services anymore, if you decide to take your furry friend there please make sure they bathe him/her
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March 2023 by Erica Keselman
The best! Kind and understanding. Took their time with my dogs nails, even though they were clearly very busy. So glad to have found this wonderful place. Thank you!!
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March 2023 by Nelson Perez
Brought my golden doodle to get trimmed and I was blown away by how good the service is they made him look like a dog show dog great price and highly recommend it’s now my go to spot on Staten Island for grooming my pet
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February 2023 by Elizabeth Mare
I really can’t say enough good things about Sam and the rest of the crew at BYOP. We’ve been taking our *extremely difficult* mini aussie there since we brought him home almost 5 years ago, and believe me when I tell you, they are the absolute best. Sam is SO beyond patient and caring with our boy, never mind how great she is at what she does! They work with you to figure out the best cut for your pup and the best way to execute it, especially if you have a little nut job like I do. Never once has Sam, or any of the other groomers for that matter, made me feel like I couldn’t bring my bad boy back and for that alone I am so grateful to them. We’ll never go anywhere else (sorry guys?) we love BYOP!!
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January 2023 by Tatyana S.
Samantha just groomed my very difficult 65lbs standard poodle. She showed kindness and compassion and gave my baby a positive grooming experience. I am grateful and relieved. She came highly recommended and lived up to that reputation.
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October 2022 by Russell D.
I went to many different groomers on Staten Island, and this place is by far the best! They are so patient with Toby, and they call before if they have any problems. Kelly is actually the groomer that worked on him and the staff give him the perfect amount of attention. Definitely a trustworthy place, in my opinion.