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November 2023 by Frank Castellano
Good people who have the customer's satisfaction as a priority and because of that policy, I am bringing my wife's car to them for an upgrade.
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October 2023 by Thomas Dimizio
I don’t usually write reviews, but was compelled to say that Marty and Jimmy of Custom Car Tunes are two great and honest guys my car alarm wasn’t working took it there and they fixed it no problem and did a great job. I would recommend going to Custom Car Tunes if you want it done right Tommy Honda element 2006.
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November 2022 by Kevin H.
I was locked out of my car and I had to pull subwoofer box out to climb through trunk! I was sad on the way to work, I looked for a Car audio place in Staten Island and found these guys. The reviews reflect the service I just received , and no charge to rehook my wires i destroyed long story short I will be back!
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November 2022 by Chip N.
Went in to update my 2008 Highlander audio. Didn't know what I need or wanted but they helped me get what I needed, never tried to oversell me something I didn't need or want. Day of install it was completed promptly and neatly. Looked like it was a factory install. I came back with a small issue which was my issues and not something they did. They did what I asked with no problems and didn't charge me for it. Great customer service and great work. Thanks guys.
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October 2022 by Lavon Littman
Car Tunes exceptional service is not only reflected in your improved sound, it shows in the happiness and fulfillment you leave feeling with. I recommend them to anyone in the tristate area. Wish I could put 10 stars.
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October 2022 by julio Gonzalez
I brought my car here in 2020.I have a Lexus LS430. The subwoofer was gone. It happens to have a 16 ohm resistance which is rare in car audio. I was told that they would put in an Audiopipe subwoofer with dual 4ohm voice coils wired in series. Today I had that subwoofer removed because it was tripping the amplifier safety protection. After putting in a factory speaker, I found that what was installed in my car was a single 4 ohm voice coils speaker. Not good. Now with a 16 ohm speaker the system sounds the way it was meant to without tripping a safety.
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August 2022 by Diane Bennett
I got what I needed to be done . I had a dash Cam placed in my car .?Thumbs up to car Tunes .I can't say one thing about the service I received at Car Tunes .
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July 2022 by Melissa O'Donnell Suter
Excellent service, very knowledgeable, fair pricing. Highly recommend.
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May 2022 by Curtis Cabell
I have been here for my other car and wasn't disappointed. So I brought my wife's car here and she isn't either. They are honest about what you need.
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February 2022 by Praopun P
My husband bought a rear camera and paid the Car Tunes Customs to install it for us. We found that when backed up the car the red line on the front mirror indicated that the tire was very far from side curb but when looked at the side mirror, the tire is touching the side walk. Sometimes, I hit the side curb because I looked from the red line on the mirror. Also, we saw that the rear camera was installed on the left side of the license plate and we thought that the rear mirror was on the left side of the car that was why it looked far from side curb. My husband asked the technician to put the rear mirror in the center and expected that he would carefully check how the camera view in the back. The technician just let my husband drove back home but problem was not solve. I saw the rear camera is screw in center with the license plate but can not be moved up and down because it is screw tight with the license plate. When I backed up our car, the red line on the mirror point on top of the sky. I could not see how close the tire with side walk. While driving on the street, I can not see cars behind but see the sky and branches of trees. I went to the Car Tunes Customs when I saw that the rear mirror did not work properly. The owner told me that because my husband wanted him to put the rear mirror in the center He just put it in center and did not care weather the rear camera view. The owner denied at his own mistakes but blamed that the camera is not their own product. The owner, his coworker did not seem to care the complaint I made. The coworker of the owner shout at me to get out of the store. I was so much up set that we paid for the service and was treated this way. Do I have the right to tell them and complaint them. When I paid for the service and did not get of what I paid for but was told to get out of their own store? Do I have the right to be upset? We paid more than $200 but the result was disappointed. They are unprofessional.
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December 2021 by Stefan I.
Jimmy and Rocky (the Install Tech) we're friendly and did great. I was having front and rear dash cams installed along, with a new stereo unit with CarPlay and a backup camera. They were able to find a creative and inconspicuous way to attach the CarPlay usb port to my console, for an older car not equipped with any existing USB ports. Thanks Car Tunes!!!
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December 2021 by Joseph G.
Great place for dash cam installment. Just a little pricey with the tax. People that work there are very respectful. They have a small little waiting area, while they fix your car. Very professional Business? I recommend if anybody needs to customize their car.
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November 2021 by SNOW FALL
Overpriced and useless take all that money you spend robbing people and go get a bigger lot bud
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November 2021 by Brian Ruddy
Good service product knowledge.fair prices.
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October 2021 by Tony D
The guys were very helpful
