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January 2024 by Sam Hall
Employees at this bank are rubbish. When I go another bank do the same thing, it will be solved immediately.
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December 2023 by Matt Kasicki
Fix ur atms so they work during the weekend,both
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December 2023 by Dylan Yang
I will rate it as 0 if allowed. The atm ate my cash deposit and no one is helping! Call the customer service and it is not helpful at all.
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July 2023 by Jonathan Nightfire
I go to this bank sometimes to get my money out and inside of the bank alot of times vending machine or ATM machine is out of order and I had to use the parking ATM to the other side to get my money. They better fix those machines or order a new machines.
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April 2023 by Brigitte H.
This local branch is filled with positive and helpful employees from the security guards on all shifts, to the tellers. I have been a client since 2005 and recently opened a business account. They have convenient hours and locations.
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January 2023 by Lorenzo Lee
S a Chase Bank customer for almost 265 years, I think that they are very good. Some things did not go smooth over the years, but good enough for me to remain a customer.
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November 2022 by Aggie Cruzz
The best customer service representative ever! Miss. Mayar Elbarawi helped me through my transaction with skill and grace.
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July 2022 by Sanaa Dar
Never go to this branch. U can go to this branch only if u like to get insulted by the staff.They don’t respect the customers waiting although I entered the branch at exact 9 am, still they told me to wait for 1 hour and started taking other clients who came after me . The branch manager in this branch don’t know even the ABC of banking . I left the branch and went to hylan boulevard chase and the branch manager was a wonderful lady their . She helped me resolve the issue right away and I am thankful to her.
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June 2022 by Steven Cai
Their fax system failed, they never want to fix. I have to waste more than one hour go to another Chase.
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October 2021 by Jim
Great location and reliable services! Due to some personal circumstances I needed notary services more than I thought, notary service is always available unlike in other branches, all the staff and tellers are very friendly and helpful! Especially thankful for Michael Daly, he had helped me with account services and many times notary services in the past few years, always professionally and very patieny, super helpful!
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September 2021 by Diana Leon
No business account in this branch, and the place looks a little dirty.
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September 2021 by Jay Leon
Very upset! This branch doesn't open business accounts! SMH!! ??????
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September 2021 by Margaret Allen
The staff at Chase had fast service. They were very respectful as well.
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September 2021 by GIOANDDEN
I went to this branch on 8/16/21. The only personal Banker available was Marlene Domina. This lady was so disrespectful, rude and condescending!!! She spoke to me like she believed I was beneath her. When I finally asked her in the same tone she was using with me to stop speaking to me like that and she realized I was tired of her disrespecting me, she tried to lower her voice and act like I misunderstood her tone. I left and went to the Forest Ave branch and met a wonderful lady that helped me with all my banking needs. I will file an official complaint against Marlene Domina NMLS ID:1138539
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June 2021 by Corey Zelkowitz
Stopped in to get a notary signature on a single document. I was told they were too busy and to come back Friday. 3 employees behind the counter, 2 other customers. I may not work in finance anymore, but last I checked 2+1=3. Thanks a lot.