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August 2023 by Vito Conenna
The place is well maintained. Deanna Fleming is very professional as well as all the staff members. They make you feel welcome at the branch.
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April 2023 by Nitebeat
This bank is a tad bigger than a shoebox and service is hit and miss (mostly miss). The heavyset female manager at this branch has taken "special lessons" on how to be the least helpful possible (along with the requisite attitude). If this branch closed today, no one would miss it!
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July 2022 by John Laricos
The branch seems to always be understaffed but, my wife and I received excellent customer service with Deanna. She truly takes the time to make sure all of your needs are taken care of. Very Happy with their customer service.
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February 2022 by Justin L.
Everyone must use this bank is the greatest bank in America I know it's an opinion but I'm biased I love chase
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February 2022 by M D.
Low rating o nly because the ATM is in a very DANGEROUS place. Curbsidein a busy parking lot In addition the DISABLED spot becomes more dangerous Bc the people who pull up curbside to use ATM are basically illegally parked. And a person is unable to back out of a disabled spot until the person using the ATM is done. The exit is now behind them so they have to back out to exit. !!!!!! Accident or fatality will happen. There's so much space at the back parking area. With bank access. This would be a better place for the outside ATM. This is a very very strip mall that is very narrow at front entrance. The branch itself inside. People are wonderful !!! I do more banking across at other bank for this reason only. The employees are great the atmosphere is friendly. The issue is the ATM. Should be in a safer place
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August 2020 by Ye Aung
Jonila went above and beyond to help me when Chase Corporate messed up with my account causing several problems and inconveniences for me. Although she had nothing to do with the problems I had with Chase, Jonila cancelled a card that was supposed to be on its way and sent a third card out... overnight shipping and waived the fee because of the problems Chase has caused me. This branch is brand new (built 2019) and staff are very helpful and polite.
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July 2019 by Walter Guilfoyle
Great branch! I was in and out quick! The tellers Ingrid and Heather are always so nice and last time I had an issue the manager Mariya was able to solve it immediately which was appreciated!
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February 2019 by Vincent F.
After a number of capital one bank branches started closing, me and my wife were fed up with this inconvenience on Staten Island. The next closest one wasn't even near us. So we decided to finally change banks. There were a number of Chase banks in the area and were sort of close to where we live. One day we were driving by the Woodrow plaza and saw they were opening up a Chase branch right near us which was awesome. I'm very happy we switched. The people at this branch are very helpful and friendly. They have an ATM outside and one inside which is very convenient too.
