-
January 2024 by Gerry Krichevsky
Staff is very helpful.
-
January 2024 by Towles & Associates
Excellent customer service from manager on duty - making sure to give me a confirmation number for my return since no paper receipts are given for returns. The manager showed a genuine concern for my shopping experience and I'll continue to choose DSW as my first choice for shoes.
-
December 2023 by forest la
12/10/23 afternoon, the employee and the manager working here looked unhappy to me. One shoe has white things sticking to its sides, like pieces of dead skin. They didn't bother to check whether there was clean one in their stock.
-
December 2023 by Jarne C
The staff there have always been decent. One employee, an African American lady who I think was the manager was very helpful, offering to order Uggs that weren’t available in the store. But we wanted to wait for cyber Monday sales which was a mistake because the boots were no longer in stock. We should have done what she suggested. The guard at the door was very friendly always with a smile and greeting.
-
November 2023 by Sahibzada Muhammad Umer Mian
I went to the store with family to buy some shoes but we didn’t like anything. We was walking out the door my dad hear the security guard saying something about him my dad ignored it and left we was not that much far from the store the cops pull over me and the cops had no reason to stop me cop just check in my car and check my license and he just said you can go without anything. I believe the DSW security guard had call the cops on us for just being racist. Wear house should change the security guard. This type of thing never happened to me. I got mentally upset about this. I will talk to my lawyer and take legal action.
-
November 2023 by Bianca Montoya
Can’t shop here anymore because the security guard racially profiles you and believes you’re going to steal. Never felt this uncomfortable in my life before. The workers are nice, but they need to get a new security guard.
-
August 2023 by Anna Theodoropoulos
I just wanted to take a moment to say thank you to Ashley & Danielle. They were absolutely wonderful and understanding and helped me out! It is so nice to see heartwarming people still working out there. Please continue to be your absolute wonderful selves! Thank you!!! =)
-
July 2023 by Pamela H
Ordered online and picked up at the store. Very easy transaction. Bring ID if you do an pick up at store order.
-
July 2023 by Mariana Sanchez Martínez
It is a very good store at very affordable prices.Just today I went to buy and two of their workers talked about me among themselves and I didn't like that, they just laughed when they saw me, I don't know why they treat customers like that since they are paid to attend, I had a bad experience, oh, how about seeing I'll be back in time
-
June 2023 by What Ever
I use to buy shoes for my whole family at this location but one day i noticed they overcharging me for each pair of shoes for like 10+$ each pair . So when i called back to find out about i've been told that i have to look up price online to make sure they charging me right . Ridiculous if u ask me . The whole point of going there was to save some $$ There is no good customer service and u got to pay more than expected No thanks ill go elsewhere . 14th st City location is great place compare to this one
-
June 2023 by Ed Alton
Very poor selection but the service was great. At least the associates working there made up for the effort I made just to find shoes.
-
May 2023 by Richard Lewis
This Designer Show Warehouse, like all DSW locations offer a wide variety of men and ladies designer shoes at reasonable prices. My primary reason for the medium rating is this location DOES NOT HAVE A RESTROOM!As any man who has ever been shoe shopping with any woman knows...you could be here for hours! How do they not have a restoom?! Is that even legal?!We had to leave the store and go to restrooms at the next door Marshall's. Unacceptable!
-
April 2023 by Ilya Burshteyn
After years of having bathrooms for customers, they suddenly do not allow them to be used. There are no cats or bags to carry the shoes you're trying to get with you.Don't see us going to this location again.
-
March 2023 by Lisa McLean
If can give this location 0 stars I would. My 70 yr old father just got back from there all worked up. He purchased a pair of MinnieTonka slippers and when he got home they were obviously worn slippers, broken in sole and black stains.. He does not own any of these types of slippers, he only wears Ugg and did not find the ones he likes there so he settled, grabbed his size and walked to the register. When he went to return them, moments later, they insinuated he replaced the slippers with worn slippers. They checked the camera footage and claimed they were checked at the register. This is disgusting to do to an elderly man, those slippers were not checked properly and were sold as they were returned. He got worked up because he was literally told he was trying to steal something he was only trying to return, they made a frustrating situation extremely difficult instead of owning up to their faults.
-
February 2023 by Swapnil Contractor
Was here to find for a very unique footwear I was looking for, and found it. Trust me they got some really good stuff at discount prices.