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April 2024 by Jenn Tuzzo
All the staff is super nice and they work very fast, i'm here all the time they are the best.
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March 2024 by Rosa Toro
Seriously why buy an establishment to not care for it?! Coffee was brown water, Jelly Donut smelled horrible & was beyond hard , establishment was dirty , Service poor.
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November 2023 by Jess C
I normally never do a review, but today definitely bothered me. I came in today to pick up an order. The donut I wanted was not in stocked. The man at the counter who is apparently the shift leader gave me two options with an attitude which was a plain donut and a frosted one. None I wanted, but if he was nice about it, I would have not mind it. But then he started having a bigger attitude. Horrible customer service from him.
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September 2023 by James Chen
I saw a fly in my order?
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August 2023 by Serenity S.
I swear honestly every other Dunkin I go to the employees are always nice, and my orders are always on point. This particular Dunkin all the time has it wrong, I order pick up order is wrong, i call the place to tell them the phone number on the site is off or doesn't work most likely on purpose. What I ordered cost more then what they gave me. They should close this place down and put a star Starbucks or something or change the whole rude staff seriously!!!!!! You should be able to not give a star to post a review, they definitely don't deserve a star.
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June 2023 by Ivan Lau
Order here couple times, but every time the service was felt I own their money. Bad services.
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May 2023 by Sheena Sharma
Horrible service . He made me pay $5 for latte when I had $3 coupon and I am telling him to use it and I’m he said it work after I pay. They had no hash browns. I would never go back to this dd
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February 2023 by Ya Neya
Not the first time when I order online, pick up my order, and it is missing something. The problem is I only notice when I am already at work and cannot go back. Very disappointing.
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January 2023 by Helen Asanovic
Ok I don’t know if this is the right Dunkin’ Donuts or not I’m talking about the one near the Eltingville train station. ! Never again I’m going back ! I just wasted my seven dollars on two dried muffins and a stale croissant ?! The worst Dunkin’ Donuts I’ve ever been in ! Never again ! Please people don’t waste your money ! Unfortunately I had to throw out the muffins and the croissant what a waste of money
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December 2022 by Judy Perez (Irbella)
One of my favorite DD. I have never had any issues whatsoever. Great customer service and quick!!!
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November 2022 by Yoyou S.
They prepare your coffee as requested!
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September 2022 by Robert Ferguson
Terrible attitude of worker. I stopped in at about 10:30am Saturday 8/13/2022, ordered four coffee's. The woman had a nasty tone like she couldn't be bothered. Last time I go into that dirty place. Place was absolutely filthy.
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September 2022 by Justin Abreu
Absolutely filthy. First of all the staff has an attitude with their customers! I ordered a coffee and a dozen donuts for my children. When we got home and opened the box, not one but two cockroaches came out of the box. With poor management, poor attitude and lack of cleanliness, I will never step foot into that store again
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August 2022 by charles Ashby
The worst Dunkin' donuts ever I told him I didn't want ice in my tea they wanted to charge me extra money I hope a supervisor or manager listens to this cuz I want to talk to him that is pathetic and it's the only store I go to that gives me a hard time about no ice they stop giving lemon so I have to take it home to make it it's not my fault so don't ever go to that one on Richmond Avenue by Amboy the worst and then they yell at you
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July 2022 by Taylor
I order here frequently before jumping on the bus and my order is always ready just about every time. Also my order has always been correct and the staff is very nice. I appreciate them.