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February 2024 by Lana Lana
Dunkin’
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December 2023 by Die-hard NYer and huge foodie
Donuts were fresh, service with a smile.
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September 2023 by darin rivera
They nice and friendly, and try to make your orders as quickly as possible. I was there with a line of 6 people in front of me and still got my order in 5 minutes (coffee and hot sandwich) that is
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August 2023 by Isaac A.
Horrible service very rude annoying, doesn't know how to work , lazy , this is my third time with him serving me being rude and being rude with other customers very nice place good food but horrible service
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June 2023 by elaina defazio
If I could give 0 stars, I would. This is the WORST dunkin’ donuts. The workers have no idea what they’re doing. I ordered the cream cheese bagel bites, hash browns and a coffee…NONE of it was good. The cream cheese in the bagel bites was definitely expired, not to mention COLD.Tried to call and complain about and the phone line doesn’t work. The hash browns were all mushy. Oh and the coffee, well that tasted like sewer water. Should’ve stuck to my original dunkin’ on Victory.
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May 2023 by Syana P.
the food is disgusting. i got a wrapper from the cheese in my wrap. the service is horrible, they take things as jokes.
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March 2023 by Kim K
Never went to a Dunkin Donuts I didn't LOVE. ☕️?
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December 2022 by Kristen Crawford
If i could give this restaurant 0 stars i would. Every single time i order they always forget my sandwich and refuse to rectify the situation.I’m done with this Dunkin Donuts. Get better workers! Also their always out of straws
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September 2022 by Christalenecs Godwin
Didn't like the coffee.. ordered online for takeout mocha latè ,but it was not upto the standard, the place was so crowded and busy, could be due to the high demand at the rush hour that the coffee was not made properly..
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August 2022 by M Lopez
I love Dunkin but, this has to be the worst location there is. The MORNING staff is rude and the evening Staff is rude and lazy ! The managaer with the colorful hair is not up to the job either! She's an entitled one!Recently, there are 2 nice young ladies that have taken the later shift but, they still manage to not offer everything on the menu. If you want an espresso item, they'll say the machine is broken so they don't have to clean it at closing time. They're taught that way I'm sure. It's not that they have e a flaw in their personality or that they aren't nice people! Theyre very polite and all around courteous young ladies. It's honestly like a hidden rule at this specific location to not serve the full menu in the p.m.An hour b4 closing, all you can get is drip coffee or ice cream. No cooked food and no espresso items like cappuccino or machiatto.Miraculously though, the machine is working fine again in the A.M.It's annoying to a person who works a later shift and needs a pick me up at that time!Victory and Richmond is the spot to go to!
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August 2022 by Cheryl Marshall
Very good DD . Friendly service. Lots of breakfast and coffee options. I'ce cream and ice cream cakes available too. Pumpkin ? season coming soon.
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June 2022 by Agnes Togba
The staff here have poor customer service. Got my order wrong, did not apologize and just left br standing there, like "whatever" and then the guy who took the order, my usual order told me that I got my usual order wrong, and I shouldn't "flip it on him". If u like your drink made a certain way, and care that people own up to their mistakes, especially when you're spending your money, don't come here!
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May 2022 by Katya
The young man working behind the counter was very rude. Nobody was wearing masks (but there is an ad on a door asking customers to wear one). The piece of bread for the toast was smaller than the half of the box. The ice cream wasn't 4oz, but 3. No restroom. Terrible customer service.
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May 2022 by Anna Velic
Every single time I've ordered from this Dunkin it's been either a wrong order or they totally forgot about a order or I had to wait 15 min for my order mind you they had 3 people in there ??♀️??♀️??♀️
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March 2022 by Bronia P.
Every time i order from this dunkin especially, there is always an item missing. They are rude nasty and on top of it all charge extra if you dont want an egg on your sandwich. Not an extra egg, NO. No egg is extra.. fix your website be more attentive to peoples orders and if something is old and is growing mold, Maybe call the customer and explain youre out of this item instead of giving it out for delivery anyway. Also when i order an Iced coffee maybe give me a straw with that.
